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Ruoff Mortgage - Kokomo in Kokomo, IN

Ruoff Mortgage - Kokomo, IN

Kokomo, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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5 Star
99%
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Reviews from Web
  • G
    Gregory A T
    Kokomo, IN
    Posted on May 1st, 2026 01:42 PM
    Laura has been one of the best professionals in any profession that I have worked with and I would and will recommend her all that ask.
    Reply from Laura Roberts, Ruoff Mortgage
    May 5th, 2026 03:56 PM
    Greg, thank you so much for your kind words — they truly mean a lot to me. 💛 I’m so glad you had a great experience, and I’m grateful you trusted me to be part of it.Your recommendation means more than you know, and I’m always here if you...
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  • T
    Tatyana W
    Posted on April 27th, 2026 09:50 PM
    We had an amazing experience working with Dirk throughout our home buying process. From start to finish, he was incredibly responsive, knowledgeable, and patient with all of our questions (and we had a lot!). He kept us informed every step...
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    Reply from Dirk Webster
    April 28th, 2026 12:37 PM
    Wow! Thanks for the extremely kind review, Tatyana! I'm so happy for you, Phil and your family. We enjoyed helping you guys, and if you ever have any questions, please reach out. Enjoy the new place!
  • J
    James P
    Posted on April 27th, 2026 03:34 PM
    Dirk Webster is the G.O.A.T!! If you want to get things done with expertise beyond the best, talk with Dirk! My wife and I are overjoyed with level of care we received and the rate we got locked in with. The process is so easy and fast ! The...
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    Reply from Owner
    May 8th, 2026 11:53 PM
    Thank you for the 5-star rating, James! I'm glad to have been able to assist you. Please feel free to reach out if you need anything in the future.
  • J
    James O P
    Russiaville, IN
    Posted on April 27th, 2026 03:34 PM
    The ease of the entire process was amazing. No headache, no stress, just filling in the info needed which was very simple. What made the whole experience phenomenal though,was working with Dirk Webster. Super knowledgeable, professional, and...
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    Reply from Dirk Webster
    April 27th, 2026 04:18 PM
    It was so nice getting the chance to work with you and catch up with you and Christy. Thank you so much for the kind words, and thank you again for seeking me out for your refinance transaction. Please don’t hesitate to reach out if you have...
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  • D
    David A P
    KOKOMO, IN
    Posted on April 25th, 2026 03:02 PM
    We loved being kept up to date with everything and we got the best deal possible for our home
    Reply from Kayla Hudson, Ruoff Mortgage
    April 27th, 2026 01:05 PM
    I'm pleased to hear you felt well-informed throughout the process, David. If you have any more questions or need further assistance, please don't hesitate to reach out.
  • D
    Derek S
    Posted on April 24th, 2026 03:31 PM
    Made everything easy, understandable. If there was issues she helped us figure things out fast.
    Reply from Owner
    May 5th, 2026 01:41 PM
    I'm happy to know that I could make the process easy and understandable for you, Derek. It's great to hear that I was able to help you quickly resolve any issues. Thank you for trusting me with your mortgage needs at Ruoff Mortgage!
  • D
    Derek S
    KOKOMO, IN
    Posted on April 24th, 2026 03:29 PM
    The communication. Most communication with others is either lacking or they communicate but its spotty and the timing is wonky, ur communication was always there. Email phone text it didnt matter what type and it didnt matter when. If we had...
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    Reply from Laura Roberts, Ruoff Mortgage
    April 24th, 2026 06:44 PM
    I'm grateful for your feedback, Derek. It's reassuring to know that my communication met your needs effectively, regardless of the time or method. I'm pleased I could help make the home buying process smoother for you both. If there's anything...
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  • H
    Heather B
    KOKOMO, IN
    Posted on April 24th, 2026 03:05 PM
    Laura was very friendly, knowledgeable and helpful. Any and all questions she would answer or find the answer for. She was set out to help us in our loan process along the way.
    Reply from Laura Roberts, Ruoff Mortgage
    April 24th, 2026 06:46 PM
    I'm grateful for your kind words, Heather. I'm glad I could assist you by answering your questions and supporting you throughout the loan process. If there's anything else you need, please feel free to reach out. Wishing you many blessings...
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  • J
    Jacob S
    Posted on April 21st, 2026 08:42 PM
    Dirk Webster, Ruoff Mortgage has received a review with 5 star rating from Jacob S
    Reply from Owner
    April 22nd, 2026 01:00 PM
    Thanks for the 5 star review, Jake! Great working with you!
  • J
    Jacob T S
    Kokomo, IN
    Posted on April 21st, 2026 08:42 PM
    Dirk was extremely helpful, knowledgeable, and always available to answer our questions ! He made the whole process stress free and explained everything along the way. Would highly recommend.
    Reply from Dirk Webster
    April 22nd, 2026 01:02 PM
    Thanks Jake! Congrats to you & Kaitlyn on your beautiful new home. It was great working with you guys...please let me know if I can be of any help to you, your family or friends in the future. Enjoy the new place!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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