Ruoff Mortgage - Kokomo, Kokomo, IN

Kokomo, IN

4.97

(590)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 450-7572

Kokomo, IN

https://www.ruoff.com/lending-centers/kokomo

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.97

(590)

Filter by Date

Range

Filter by Rating

From start to finish, the experience was excellent! Thank you so much, Laura, for guiding us through this entire process.

Reply from Laura Roberts, Ruoff Mortgage

June 24th, 2026 06:17 PM

Thank you so much, Ashley, for your kind words! 💛 It was truly a pleasure helping you through this journey. Buying a home is such an exciting milestone, and I’m so grateful you trusted me to be part of it.I’m thrilled everything went smoothly...

Dirk was very kind, professional and helpful. I felt like we were very well taken care of and all of our expectations were met or exceeded.

Reply from Dirk Webster

June 22nd, 2026 01:18 PM

Thanks, Quinton! Big congrats to you guys on your beautiful new home, and thank you again for trusting me to help with your financing. It was truly my pleasure. Never hesitate to reach out if you have any questions in the future. Enjoy making...

Quick communication, explaining things as they came up, and making sure that my husband and I understood each step.

Reply from Dirk Webster

June 17th, 2026 06:02 PM

Once again, congrats to you and Quinton on your beautiful new home! It was a pleasure working with both of you. I hope you always reach out if you have any questions whatsoever. Thank you for your trust in me to help you with such a big milestone!...

You made the process significantly less stressful even as a first home buyer. Always got back to me as soon as you could and helped me understand my options. Thank you for everything!

Reply from Kayla Hudson, Ruoff Mortgage

June 12th, 2026 04:53 PM

Thanks, Thomas! I appreciate you taking the time to share your experience. It was a pleasure helping you through your first home purchase. Wishing you all the best in your new home.

Quick and easy

Reply from Dirk Webster

June 11th, 2026 06:42 PM

Thank you for the 5 star review, Brian! I appreciate the opportunity to work together. Please let me konw if I can be of any help in the future. Congrats on the new place!

Absolutely amazing to deal with. Kayla was truly amazing, made the entire experience so much easier. She kept us up to date, texted and called for any challenges we ran into (there were several) and she kept us informed which we were thankful...

Reply from Owner

June 11th, 2026 01:44 PM

Thank you! I truly appreciate the feedback and the opportunity to help with your home purchase. I'm glad we were able to navigate the bumps along the way and get everything closed. Congratulations again, and thank you for trusting me with such...

Kayla was amazin. We ran into a lot of challenges along the way, she not only explained orur options, she explained the costs and benefit/ disadvantage. She always answered me , even on the weekends, when we had questions or concerns and even...

Reply from Kayla Hudson, Ruoff Mortgage

June 9th, 2026 04:17 PM

Thank you for the kind words, Darcee. It was a pleasure working with you! I'm glad I could help answer your questions and make the process a little easier along the way. Wishing you all the best, and if you ever need anything in the future,...

Dirk was very professional and courteous. He was quick to respond to any inquiries we had, and communication was very timely. We are pleased with the service provided by Ruoff, Dirk and his team. Thank you!

Reply from Owner

June 22nd, 2026 01:10 PM

Thank you for sharing your positive experience. I'm glad to hear that you were pleased with the service from both myself and my team at Ruoff Mortgage. Your kind words about our professionalism and communication are truly appreciated.

Reply from Dirk Webster, Ruoff Mortgage

June 9th, 2026 03:30 PM

Thank you so much for the feedback, and I'm so happy that I was able to provide you with a pleasant experience. Congratulations on the new place, and welcome home to Indiana!

Kayla was incredibly helpful and responsive throughout the loan process from pre-approval to closing.

Reply from Owner

June 3rd, 2026 01:02 PM

Thank you for the review! I appreciate the opportunity to help and am grateful for your trust throughout the process. Congratulations again on your new home!

10 of 590

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans