Ruoff Mortgage - Kokomo, IN
Kokomo, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It was comfortable, easy and I felt safe with the transaction thanks to Laura.
Reply from Laura Roberts, Ruoff Mortgage
May 13th, 2026 03:34 PM
I'm grateful to hear that you felt comfortable and safe with the transaction, Joe. It's important to me to ensure an easy process for my clients. Thank you for your trust in me at Ruoff Mortgage!
Made us feel more like friends rather than "just clients"
Reply from Dirk Webster
May 11th, 2026 02:47 PM
Thanks for the 5-star review, Brock! And once again, congratulations to you and Kailie...I know you guys are going to make many happy memories in your new place. I truly enjoyed working with you guys, and if you ever need anything in the future...questions,...
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Good at every step of the
Reply from Laura Roberts, Ruoff Mortgage
May 13th, 2026 03:34 PM
I'm grateful for your review, Carrie. It's nice to know that you felt supported at every step of the process. If you have any future needs or questions, I'm here to help. Thank you for choosing me at Ruoff Mortgage!
communication was great and the drive to help. Make sure things got done.
Reply from Laura Roberts, Ruoff Mortgage
May 5th, 2026 08:53 PM
Thank you so much — that really means a lot! 💛 I always try to stay on top of things and keep everything moving, so I’m really glad you felt that. It was a pleasure working with you and I'm so happy for you and Brek! Please let me know if...
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Great communication
Reply from Laura Roberts
May 5th, 2026 08:55 PM
Thank you!! I'm so happy for you and Sam. If I can help with anything in the future don't hesitate to reach out! - Laura
Laura great loan associate. I have never worked with another one who was not only helpful in obtaining my loan but she made me feel that she enjoyed doing so. I would give her 20 stars if I could above so I will do it here. 20 STARS FOR LAURA.!!!...
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Reply from Owner
May 5th, 2026 03:51 PM
Kathy, thank you so much for your kind words — and the “20 stars”! 💛 That truly made my day. I’m so glad you felt supported and taken care of throughout the process, because that’s always my goal.I’m really grateful you chose to work with...
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Awesome person and awesome company. Made the whole stressful process much smoother than we anticipated. Highly recommend working with Dirk, down to earth and he knows his stuff.
Reply from Owner
May 11th, 2026 02:51 PM
Thank you so much for the incredibly kind words. Buying a home can definitely feel overwhelming at times, so my goal is always to make sure my clients feel informed, comfortable, and confident throughout the process. Hearing that the experience...
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Dirk was absolutely amazing throughout the entire process. From the beginning, he was incredibly responsive, knowledgeable, and genuinely invested in helping my family and me succeed. He just didn't walk us through the standard steps, he took...
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Reply from Dirk Webster
May 11th, 2026 02:50 PM
Thank you so much for the incredibly kind words. Buying a home can definitely feel overwhelming at times, so my goal is always to make sure my clients feel informed, comfortable, and confident throughout the process. Hearing that the experience...
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Customer service
Reply from Laura Roberts, Ruoff Mortgage
May 5th, 2026 03:53 PM
Kathryn, I appreciate your feedback on my customer service. It's important to me to ensure a positive experience for all my clients.
blessings, Laura
Great experience!!!
Reply from Owner
May 5th, 2026 03:53 PM
I'm grateful for your feedback, Greg! It's wonderful to hear that you had a great experience. If you ever need anything else, feel free to reach out. Many blessings, Laura
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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