

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brian and his team was so helpful and professional. My wife and I have never bought a house before and had no idea what we was doing. Our realtor sent us to Brian and we're so grateful she did! Brian and his team helped us every step of the...
read more
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Neal! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
Brian and his team was so helpful and professional. My wife and I have never bought a house before and had no idea what we was doing. Our realtor sent us to Brian and we're so grateful she did! Brian and his team helped us every step of the...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Neal! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
How professional and hard working she is, she is the best!!!!
Reply from Kelly Loveland
October 23rd, 2023 07:44 PM
Thank you so much for the positive feedback, Broc. I'm glad to hear your experience with me at Primary Residential Mortgage, Inc. was a positive one. Working hard for my clients is just part of what I do. Your 5-star review means a lot. Looking...
read more
Kelly made the closing an experience that was enjoyable and really fun! She explained all of the paperwork in a complete but entertaining manner that allowed us to get through the necessary signatures with a minimum of discomfort. She was positive,...
read more
Reply from Kelly Loveland
October 19th, 2023 07:10 PM
Nancy, bless your heart, thank you for your kind words! It was truly a pleasure working with you throughout the process. Customers like you are why I love what I do. I sincerely hope you enjoy your new home.
Every aspect was timely and I appreciated weekly updates!😊
Reply from Kelly Loveland
October 16th, 2023 01:33 PM
Hey Val, thank you for the kind words. You were great to work with, and I look forward to our next transaction.
Brian at Waterstone mortgage is extremely knowledgeable and experienced in his field of lending. His degree in economics makes him truly an asset to his company, and was wonderful to work with. He made time on multiple occasions to answer complex...
read more
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Dalton! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
read more
Waterstone Mortgage was extremely helpful during the whole process of buying a house. Any time I had questions, I would make an apt and they would get back with me quickly!
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your kind review, Punky! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.
Brian and his entire team were top notch throughout the entire loan process, from the initial stages of answering questions to final closing. I would recommend Waterstone Mortgage a thousand times over!
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Mark! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a...
read more
Loved working with with Kelly, she made everything much easier and was always available to talk and help work you through anything!
Reply from Kelly Loveland
September 24th, 2023 02:29 PM
Thank you so much for your kind words, Dakoda. I'm delighted to hear that you had a positive experience working with me. It's always my top priority to be available and helpful to my clients. If you have any other needs or questions, please...
read more
Wow, what an amazing experience. Brian and his whole team at Waterstone went above and beyond for us. He funded our loan in 21 days and we couldn’t be happier with the rate and quality of service we received. The level of communication from...
read more
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Curran! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
441–450 of 802
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions