The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
There's not a high enough rating to give Lindsey and her team who helped me with my first home!! They went above and beyond to assist me; they were patient and explained everything a few times over for me, and they secured me an amazing deal...
read more
There's not a high enough rating to give Lindsey and her team who helped me with my first home!! They went above and beyond to assist me; they were patient and explained everything a few times over for me, and they secured me an amazing deal...
read more
Kelly was amazing to work with would highly recommend using her she always kept open communication answered all of our questions and was very helpful. She gave us great advice and was the better lender than the one we tried to use previously....
read more
Clarification of details on decisions, I'm a very capable person, so presenting options with advice on which ones are best is preferable, not just doing what is perceived to be the easy way until it's too late to change course. Further, Kelly...
read more
Reply from Kelly Loveland
September 8th, 2026 02:01 PM
Adam, I appreciate your feedback. I'm grateful to have been able to provide the reliable communication you needed during the process. Please feel free to reach out directly if there's anything more you'd like to address or discuss further.
Best manager , and Best team 👏
Easy process and quick answer
Reply from Owner
September 7th, 2026 01:55 PM
Kaci, I'm happy to know that you found the process easy and appreciated the quick responses. Thank you for your kind words about our team!
Best service management
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
Karim, I'm pleased to hear that you found the service management to be the best. Thank you for your positive feedback!
Everyone we encountered was very helpful, great communication, and assisted with making it a smooth transaction .
Reply from Kelly Loveland
September 7th, 2026 02:15 PM
Wade, I'm happy to hear that you found everyone helpful and experienced great communication. It's wonderful to know the transaction went smoothly for you.
Everyone we encountered was very helpful, great communication, and assisted with making it a smooth transaction .
Reply from Kelly Loveland
September 7th, 2026 01:32 PM
I'm grateful to hear that you found everyone helpful and experienced great communication, Melissa. It's nice to know that the transaction went smoothly. If you have any further questions or need assistance, please let me know.
It was never communicated to me that my wife needed to be present for the closing so we had to come back the following day.
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
Andrew, I apologize for the inconvenience caused by the miscommunication regarding your wife's presence at the closing. Please reach out to me directly so I can address this further and ensure a smoother process in the future.
Alex si profesional. Made us feel like family highly recommended
Reply from Owner
September 3rd, 2026 04:41 PM
Vicente, it was my honor to help you and Gabby become homeowners!! I'm always here to help in anyway I can
10 of 793
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions