The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Brian and his team made our home buying experience so much easier. He worked very well with our realtor and was available whenever we needed him. He explained the process and got us a great rate. We always felt he was being honest and on our...
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Reply from Brian Kimball at Waterstone Mortgag...
November 2nd, 2023 11:56 AM
Thank you for your recommendation, Chantal! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
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Brian and his team made our home buying experience so much easier. He worked very well with our realtor and was available whenever we needed him. He explained the process and got us a great rate. We always felt he was being honest and on our...
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Reply from Owner
November 3rd, 2023 12:00 AM
Thank you for sharing, Chantal! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Kelly was great to work with, we will go back to here and I will continue to send my clients to her.
Reply from Kelly Loveland
October 31st, 2023 06:17 PM
Thank you so much for your kind words, Chelsi. I truly appreciate your trust in me and I'm grateful for the opportunity to work with you. It's wonderful to hear that you were satisfied with my services at Primary Residential Mortgage, Inc....
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Kelly made the transaction pleasant for Buyer and Seller.
She got the loan process done in a timely manner.
Reply from Kelly Loveland
October 31st, 2023 06:17 PM
I'm thrilled to hear that you had such a positive experience with the transaction process, Julene. Making sure both buyers and sellers are satisfied is always my top priority. I'm glad I was able to help streamline the loan process for you....
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She was so quick to respond, able to answer all of our questions, and always had a back up plan!
Reply from Kelly Loveland
October 30th, 2023 08:19 PM
I'm truly humbled by your kind words, Michelle. It's reviews like these that make our hard work worthwhile! I always aim to be prepared and responsive to ensure a smooth process for you. Thank you for the 5-star review! Your positive experience...
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I appreciated all the updates even though I was working with the sellers. Communication and updates really helped with this transaction.
Reply from Kelly Loveland
October 29th, 2023 03:47 PM
I'm absolutely thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It's always a top priority to keep all parties in the loop, ensuring a smooth transaction process. Thank you, Jodi, for your kind...
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Kelly is a gem. I’ve known her for years as she was my banker. I love sending clients to her because I know they will be well cared for and will understand the entire loan transaction.
Reply from Kelly Loveland
October 29th, 2023 03:46 PM
I'm truly touched by your kind words, Jackie. It's always a pleasure to help your clients navigate their loan transactions. It's my goal to ensure they understand every step of the process and feel confident in their decisions. Your trust in...
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Kelly was great.
Reply from Kelly Loveland
October 26th, 2023 08:58 PM
I'm truly humbled by your kind words and the 5-star rating, Ethan. I'm glad that I was able to provide a great experience for you. Always remember that Primary Residential Mortgage, Inc. and I are here for your mortgage needs. Thank you for...
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She made the process very seamless and was prompt to respond with any questions or new information.
Reply from Kelly Loveland
October 25th, 2023 05:06 PM
I'm truly grateful for your kind words, Jeremy. I'm thrilled to hear that you found the process seamless and my responses satisfactory. Here at Primary Residential Mortgage, Inc., we always strive to provide prompt and effective service. Your...
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Brian Kimball and his team are great. The pre-closing estimates were very accurate. They were very responsive to all our questions and communicated throughout the entire process. I would recommend them to anyone I know. Thank you Brian and...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Don! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions