The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Wow, what an amazing experience. Brian and his whole team at Waterstone went above and beyond for us. He funded our loan in 21 days and we couldn’t be happier with the rate and quality of service we received. The level of communication from...
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Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Curran! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Kelly went above and beyond to help my buyer get to the closing table - we worked great as a team for my buyer and worked together every step of the way. I couldn't have done this without her!
Very friendly and made the whole process go smoothly from start to finish!
Reply from Kelly Loveland
September 20th, 2023 05:37 PM
I'm thrilled to hear that you had a positive experience, Daniel! Your kind words mean a great deal to me. It was my pleasure to guide you through the process and ensure that everything went smoothly. Remember, I'm here if you ever have any...
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Kelly is easy to work with. Get everything done in a timley manner
Kelly always goes above and beyond!! Kelly’s communication was outstanding, I always knew where I was in the process and what she needed from me!
Reply from Kelly Loveland
September 17th, 2023 03:36 AM
I'm so grateful for your positive feedback, Sondra. It's my priority to keep my clients informed and comfortable throughout the process. Thank you for trusting me and Primary Residential Mortgage, Inc. with your business. Your support means...
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Brian and his team were great at answering all of our questions and got us approved for our first home very quickly, I will recommend him to family and friends because i know he will take care of them like he did us, he truly cares about you...
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Reply from Owner
September 18th, 2023 12:00 AM
Thank you for this review, Jenny! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Brian and his team went above and beyond, providing answers...
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Kelly Loveland has received a review with 5 star rating from Tanya B
When Kelly says “we will get there” she means it! She went out of her way to make sure we were able to purchase our first home. I don’t think she ever sleeps! She works day and night to make the magic happen. Thanks PRMI and thank you Kelly,...
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Reply from Kelly Loveland
September 13th, 2023 02:18 AM
I'm delighted to hear about your positive experience, Tanya! Helping you achieve the dream of homeownership is truly my passion, and I'm glad that it shone through in our interactions. At Primary Residential Mortgage, Inc., we indeed strive...
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Everyone I was going through to purchase our newest home was making it all to hard and Kelly made EVERYTHING way easier!!! We are so grateful for her help!
Reply from Kelly Loveland
September 11th, 2023 08:24 PM
I'm truly overjoyed to know that I was able to make the process easier for you, Megan! Home buying can definitely be stressful, but it's my mission here at Primary Residential Mortgage, Inc. to make it as seamless as possible. Your kind words...
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Highly recommend Brian and his team for all your mortgage needs! They were very kind, respectful, knowledgeable, patient and intentional. I am so happy we went through them for buying our second home after moving to Knoxville only two months...
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Reply from Owner
August 14th, 2023 12:00 AM
Thank you for sharing, Katrina! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions