

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Lindsey and Kathryn were both wonderful to work with through this process! They were timely with outcomes and were able to close in one month!! They were both a joy to work with!
Reply from Lindsey Frazier at Waterstone Mortg...
December 21st, 2023 10:42 AM
Thank you for your recommendation, Jennifer! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Excellent service, timely and oh so friendly!! She made the process smooth and easy!!! We were able to close within 30 days of starting the loan process! Simply the best!!!
So impressed with how professional and prompt everything was! Brian takes his time to make sure you understand what he is saying and his team works at warp speed to clearly and accurately give you answers!
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Anna! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Brian and his team were amazing to work with and held our hand through our first home purchase. They answered every question and reviewed every decision with us. We were well prepared to put an offer in and the process moved very quickly.
Reply from Owner
December 13th, 2023 12:00 AM
Thank you for this review, Samantha! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brian and his team went...
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Kelly was quick to respond to me whenever I had question…even on the weekends. Alleviated my fears and was always personable when I was being a pain! She was awesome!
Reply from Kelly Loveland
December 5th, 2023 02:44 PM
Thank you so much for your kind words, Michelle! It's my top priority to be available and supportive for all customers, and I'm thrilled that I was able to help alleviate your fears and make the process smoother for you. No question or concern...
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It was a pleasure to work with you Kelly. True class and professionalism all the way. Thanks from both myself and my client.
Reply from Kelly Loveland
December 5th, 2023 02:36 PM
I really appreciate your kind words and 5-star rating, Mike. It was truly a pleasure working with both you and your client. Knowing that you had a great experience with me and Primary Residential Mortgage, Inc. is the best reward. My aim is...
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Brian and his team were amazing to work with! We were first time home buyers and needed to get approved and close in a huge rush. Not only did Brian help ease our nerves, walk us through every step, but he also helped got us closed in such...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Maeve! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Brian and his team were amazing to work with! We were first time home buyers and needed to get approved and close in a huge rush. Not only did Brian help ease our nerves, walk us through every step, but he also helped got us closed in such...
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Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Maeve! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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Kelly absolutely made this process a breeze, she made sure to explain thoroughly and made sure that we understood everything from beginning to end while making everything stress free! She was always available to answer any questions we had,...
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Reply from Kelly Loveland
November 27th, 2023 03:40 PM
I am deeply grateful for your thoughtful review, Savanna. It was a pleasure to assist you in making your home purchasing process as smooth as possible. I'm glad to hear that you were satisfied with our communication and that I could help ease...
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Kelly was super helpful throughout the entire process! She made the process seamless and easy. I would suggest her for anyone looking to buy a home.
Reply from Kelly Loveland
November 2nd, 2023 04:10 PM
Thank you so much for your kind words Chelcee! I'm glad to hear that your loan experience with myself and Primary Residential Mortgage Inc was seamless and easy. No greater compliment can be given than the exemplary rating and great review....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions