The Lighthouse Group, Knoxville, TN

Knoxville, TN

4.95

(802)

Mortgage

Mortgage Loan Officer

Contact Info

(865) 343-3994

Knoxville, TN

https://www.waterstonemortgage.com/branches/torrington-wy

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

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4.95

(802)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Crystal has done several home loans for me over the years and has always done a great job. She’s my first call if I need a mortgage.

Reply from Owner

January 29th, 2024 12:00 AM

Thank you for taking the time to write this review, Dan! A fast and easy mortgage is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage...

Crystal Adams and Waterstone were so helpful in my first home buying experience. She is always there to answer questions and find the right options for you!

Reply from Owner

January 29th, 2024 12:00 AM

Thank you for taking the time to write this review, Christian! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...

Joshua Bucio has received a review with 5 star rating from Donny S

Reply from Owner

January 29th, 2024 12:00 AM

Thank you for the 5-star rating, Donny.

Josh & Beth did a great job from beginning to end, on my purchase of a new condo. They answered all my questions before I asked them. I would highly recommend them & use them again!

Reply from Owner

January 29th, 2024 12:00 AM

Thank you for your review, Margarita! The team and I were thrilled we were able to provide you with a positive condo buying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in...

Great responsive customer service! The loan process was seamless and expedient. Thanks Josh

Reply from Owner

January 27th, 2024 12:00 AM

Thank you for taking the time to write this review Andy! A fast and easy loan process is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone...

Kelly was so helpful in explaining the loan process to us as first time homebuyers. She made the process very clear and was always willing to go above and beyond for us. We would recommend her to everyone!

Reply from Kelly Loveland

January 15th, 2024 06:46 PM

Taylor you are so sweet! Thank you so much for trusting me to help you with your home financing needs. I look forward to working with you in the future, and I hope you enjoy your new home! Kelly

On point with her job. Knew what she was doing. Quite comical in closing which was good because I was nervous. You guys did a great job!!! At least I think you did it was my first go round. Great services thank you!!

Reply from Kelly Loveland

January 15th, 2024 06:45 PM

Thank you Ethan for the kind words. I appreciate you trusting me to help you with your loan financing needs, and I look forward to working with you again in the future. Kelly

Crystal was amazing to work with! quick to respond, knowledgeable of all products, professional, and genuine. we closed on time and had no issues whatsoever. We were very pleased with the outcome of this purchase.Thank you so much, Crystal!...

Reply from Crystal Adams at Waterstone Mortgag...

January 10th, 2024 04:00 AM

Thank you for taking the time to write this recommendation, Jake! Providing excellent customer service, throughout the process, is always my top priority. I am glad we were able to provide you with a positive experience and were able to aid...

Kelly is Awesome

Reply from Kelly Loveland

January 15th, 2024 06:45 PM

Thank you Roni! It was a pleasure working with you also. :)

Brian is awesome! He and his team helped guide me through the process and worked out all the details I was worried about. He helped me become a home owner at 21 years old!

Reply from Owner

January 8th, 2026 11:20 AM

Thank you for your review, Bradium! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions