The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Kelly is the best!!
Reply from Kelly Loveland
April 11th, 2024 05:35 PM
Thank you Steve! It was great working with you, and I look forward to our next transaction together.
I love Kelly.
Reply from Kelly Loveland
April 11th, 2024 05:33 PM
You're too sweet Suzanne! I appreciate the kind words, and love working transactions with you also. You make the process as simple as possible.
Brian and his team were incredibly helpful and made the experience easy and worry free.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Joshua! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Brian and his team took care of everything and made the whole experience hassle free. We could not have been more happy with how things turned out. Would recommend him to others 100 percent.
Reply from Owner
March 14th, 2024 12:00 AM
Thank you for taking the time to write this review, Joshua! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Waterstone Mortgage was by far the best customer service experience in my life, (even better than Chick-Fil-A), and that’s saying something. Brian Kimball, Jonell Ervin, and Lauren Niemeier were outstanding and worked together to get me financed...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Charles! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
As a first time home buyer, I didn’t know what to expect when it came to getting a loan. I’ve never done the paperwork before, nor did I know what kind of home loan to get. This was a completely new venture for myself and my fiancé.Brian and...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Jake! The team and I were thrilled we were able to provide you with a positive home loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
If you haven’t bought a home before and are looking to do so, you need to touch base with Brian and his team. He will look over your individual financial landscape, provide strategic tips, and help you create a pathway to owning a home. My...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Jeremy! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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If you haven’t bought a home before and are looking to do so, you need to touch base with Brian and his team. He will look over your individual financial landscape, provide strategic tips, and help you create a pathway to owning a home. My...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for your review, Jeremy! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Crystal Adams at Waterstone Mortgage NMLS #233545
We have worked with Crystal several times over several years. I would recommend her knowledge and assistance to anyone!
Reply from Owner
January 29th, 2024 12:00 AM
Thank you for your kind review, Stacie! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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Crystal Adams at Waterstone Mortgage NMLS #233545
Crystal was great and communicative and very helpful, all around. Five stars.
Reply from Owner
January 29th, 2024 12:00 AM
Thank you for your kind review, Nick! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions