

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brian and his team are nothing short but amazing! My husband and I felt at ease with the whole home buying process. They would walk us through any questions or doubts that we may have. And always kept us in the loop of any changes. Their Costomer...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you Enid, for the feedback! It was such a pleasure helping you both and I’m excited to hear your kids reaction when you surprise them with this big news!!
Kelly if fantastic!
Reply from Kelly Loveland
November 10th, 2024 01:54 PM
I'm so thrilled to hear that, Wade! Your satisfaction is my top priority, and it's great to know I was able to meet your expectations. Thank you for taking the time to leave a 5-star review. I look forward to serving your future mortgage needs...
read more
Brian Kimball did such an excellent work for us. We could not find help in difficult circumstances he and his team were there, professional, courteous, prompt, and walked us through every step, Thank you Brian and team. Blessings snd sincere...
read more
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for taking the time to write this review, Lori! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Brian Kimball did such an excellent work for us. We could not find help in difficult circumstances he and his team were there, professional, courteous, prompt, and walked us through every step, Thank you Brian and team. Blessings snd sincere...
read more
Another great transaction. Thanks for everything!
Reply from Kelly Loveland
October 31st, 2024 06:10 PM
I'm thrilled to hear that you had another great experience with us, Jodi! Your feedback is truly appreciated. At Primary Residential Mortgage, Inc., we always strive to ensure our transactions are smooth and hassle-free. Thank you for your...
read more
The best thing anyone could say is that I will recommend her in the highest regard, and will be a repeat customer.
Thanks, David
Reply from Kelly Loveland
October 19th, 2024 08:49 PM
I'm overjoyed that your experience with me at Primary Residential Mortgage, Inc. was worthy of a 5-star rating, David! It's fantastic to hear that you would recommend me and also consider returning in the future. I truly appreciate the trust...
read more
She was always friends and helpful and prompt! She made the experience more fun as a whole with her happy and bubbly personality!
Reply from Kelly Loveland
October 17th, 2024 12:35 PM
I'm thrilled to hear that you had such a positive experience with me at Primary Residential Mortgage, Inc., Hannah! Your kind words genuinely warmed my heart. I strive to make the mortgage process as enjoyable and straightforward as possible,...
read more
The entire team communicated very well throughout the process. They were very easy to work with and I would highly recommend them to anybody looking to buy or refi.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Kevin! The team and I were thrilled we were able to provide you with a positive homebuying and refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right....
read more
I love working with Kelly! She always gets the job done quickly and efficiently!
Thank you for making our last transaction run smoothly!
Attentive and available handled my loan professionally and quick.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for taking the time to write this review, Paul! Providing excellent customer service, throughout the loan process, is always my top priority. I am glad we were able to provide you with a positive loan experience. I look forward to...
read more
361–370 of 802
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions