The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
I recently worked with Brian to secure a mortgage for my new home, and It was a smooth experience! His team guided me through the process with ease. Thanks to Brian and his team, I'm now a proud homeowner, and I highly recommend their services...
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Reply from Owner
September 27th, 2024 12:00 AM
Thank you for taking the time to write this review, Blake! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
From the first day I spoke with Alex, I was comfortable with him. Alex is very honest and forthcoming about the pros and cons of my goals and offered alternatives that I was aware of. With my personal goals in mind, Alex catered to my real...
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Reply from Owner
January 22nd, 2025 12:00 AM
Thank you Tanesha, it was such a pleasure to help you make this a reality!
Kelly was great and super helpful!
Reply from Kelly Loveland
September 6th, 2024 12:35 PM
Thank you so much for your kind words, Carly! I am thrilled to hear you had a positive experience with me at Primary Residential Mortgage, Inc. Your satisfaction is my top priority and I am pleased to know that I was able to meet your expectations....
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Kelly's #1
Reply from Kelly Loveland
August 19th, 2024 03:59 PM
Suzanne, you make doing what I do easy. I appreciate the team effort we provide customers from the lender and realtor sides. Keep up the great work, and I look forward to our future transactions.
Kelly is wonderful and as always I can trust her to care for my clients.
Reply from Kelly Loveland
August 19th, 2024 03:58 PM
Jackie, I appreciate your kind words, and review. I take pride in working with your clients, and strive to provide them the best possible customer experience. I look forward to working together in the future.
We reached out to Brian Kimball for a second opinion on a loan and he was very knowledgable and had great strategies! You can tell that he’s very efficient and effective at what he does. I highly recommend him!
Reply from Owner
January 8th, 2026 11:21 AM
Thanks for your kind words, Jovie! Always happy to help and guide clients to making wise decisions.
Kelly was very professional and responded very quickly to our emails and text messages. She made the experience simple and easy!
Reply from Kelly Loveland
August 17th, 2024 10:23 PM
I'm delighted to hear that you found your experience simple and easy, Dallin. Your positive comments about my professionalism and quick response time mean a lot to me. It's always my number one goal to offer efficient, effective service. Thank...
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Kelly Loveland is very good at her job. Great communication throughout the process and I would highly recommend.
Reply from Kelly Loveland
July 24th, 2024 07:12 PM
I'm so grateful for your kind words and 5-star rating, Jodi! It was indeed a pleasure working with you. Your positive feedback means a lot and it helps me continue to provide the best service that I can. If you have any further needs or questions,...
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They did great helping us purchase our first home. We were very new to the financial aspects and they walked us through every step and insured we had a good understanding.
Reply from Owner
January 8th, 2026 11:21 AM
Thanks for sharing your positive feedback, Chloe. We're glad we could help you through the process of purchasing your first home.
Anything that I needed answered, she answered. She was great. Have no complaints.
Reply from Kelly Loveland
July 24th, 2024 07:14 PM
I'm glad to hear that you're satisfied with the service, Grant. Knowing that I was there to answer any questions and provide needed support is what I aim for in my role at Primary Residential Mortgage, Inc. Your feedback is appreciated and...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions