

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
Brian and his team were great to work with. Simple, effective, and thorough. They handled our loan with patience as we took our time to find the right house for us, and gave us reminders along the way that they were there for us. It was a very...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for the great review and kind words, Justin! It was a pleasure helping yall through the process and, as you know, we are always here for you!
Brian and his team were great to work with. Simple, effective, and thorough. They handled our loan with patience as we took our time to find the right house for us, and gave us reminders along the way that they were there for us. It was a very...
read more
Reply from Owner
January 22nd, 2026 12:00 AM
Thank you for the great review and kind words, Justin! It was a pleasure helping yall through the process and, as you know, we are always here for you!
One year ago my fiancée and I bought our first home which was nothing but challenging given the circumstances of the home. Unfortunately, we had a terrible realtor and we wouldn’t have been able to get the house if it wasn’t for Brian’s help...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for taking the time to share your experience, Brandon! Also am glad you have resolved some of those items we had been talking about out after we closed your mortgage. I’m always here for you if you need me again in the future!
Thanks for your promptness and professionalism. You made the the process seamless and stress-free. It's always a pleasure working with you.
We want to sincerely thank you for your exceptional service as our mortgage lender! Kelly’s expertise in navigating the complexities of the mortgage process was invaluable, and her supportive guidance made us feel confident every step of the...
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Reply from Owner
January 8th, 2026 11:28 AM
Melissa, I can't even tell you how appreciative I am for your business. You trusted me, and you both were a pleasure to work with! I hope I can continue to support all of your mortgage needs well into the future. Cheers to our friendship, and...
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We want to sincerely thank you for your exceptional service as our mortgage lender. Kelly's expertise in navigating the complexities of the mortgage process was invaluable, and her supportive guidance made us feel confident every step of the...
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Reply from Kelly Loveland
November 17th, 2024 05:19 PM
Hi Melissa, Thank you so much for your kind words and for taking the time to write such a positive review! I am thrilled to hear that you found value in my service. Helping clients navigate the mortgage process in a way that is stress-free...
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We were able to get it done depite some minor challenges.
Reply from Kelly Loveland
November 17th, 2024 03:55 AM
I'm thrilled to hear that we were able to overcome the challenges and get it done, Brian! Your positive feedback and 5-star rating truly mean a lot to me and the entire team at Primary Residential Mortgage, Inc. If you ever need assistance...
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Always quick to respond and was extremely helpful in regards to any questions or concerns that I had. Top notch service and I highly recommend!
Reply from Kelly Loveland
November 15th, 2024 01:21 PM
Thank you so much for your kind review, Angela! I'm delighted to hear that you found my service to be top notch and I was able to respond quickly and help with your questions and concerns. Your recommendation means a lot to me and the entire...
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Brian and his team are nothing short but amazing! My husband and I felt at ease with the whole home buying process. They would walk us through any questions or doubts that we may have. And always kept us in the loop of any changes. Their Costomer...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you Enid, for the feedback! It was such a pleasure helping you both and I’m excited to hear your kids reaction when you surprise them with this big news!!
Great experience and really easy to work with best experience buying a home with Kelly!!!
Reply from Owner
January 8th, 2026 11:28 AM
Thank you Forest for your review! I strive to provide the best experience for every borrower. It was a pleasure helping you purchase your new home!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions