

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mark is always on top of everything. And his team as well. always a good experience.
Reply from Mark Hardin
August 10th, 2024 12:36 PM
I'm truly delighted to hear about your positive experience, Alan. My team and I at Ruoff Mortgage strive to stay on top of everything to provide our clients with the best service possible. We value your feedback and look forward to assisting...
read more
Very easy to reach and fast responses. All answers and agreements were clear and stress free.
Feeling nervous to even begin but Brit made everything easy & smooth.
Reply from Brit Ward, Ruoff Mortgage
August 3rd, 2024 05:34 PM
Thank you for the opportunity Alicia!
Mark was great to work with! His communication was on point and made the process so much easier for us.
Reply from Mark Hardin, Ruoff Mortgage
July 29th, 2024 08:00 PM
I am glad to hear that you had a positive experience. Thank you for taking the time to leave your feedback!
Mickie was so kind and knowledgeable! The loan butler app was great and convenient. We will absolutely be recommending Ruoff and especially Mickie to others!
Reply from Mickie Lucas
September 6th, 2024 03:45 PM
Thank you so much for the kind words! I'm so happy you found your dream home!
We tried to get a mortgage through our bank a couple years ago. The experience was awful. We couldn’t get anyone to communicate with us or give us any information. We finally just gave up. This experience has been night and day different. Alexi...
read more
Reply from Alexi Smalley, Ruoff Mortgage
July 26th, 2024 02:23 AM
Thank you so much for your kind words and rating. I'm happy to hear that your experience with Ruoff Mortgage was a positive one. Communication is key in our process, and I'm glad that my availability made a difference in your experience. Should...
read more
Ryan Frantz gave us excellent customer service in every step of the process. He answered all questions promptly and thoroughly. I felt that informed and valued throughout. He meets me at my level and he always made me feel I was appreciated....
read more
Reply from Ryan Frantz, Ruoff Mortgage
July 30th, 2024 02:36 AM
Doug and Liz,I want to thank you both for such a great experience and appreciate you both giving me the opportunity to work with you. Enjoyed getting to know you thru the process. And I am excited you closed on your home so we can now assist...
read more
RUOFF HELPED MAKE A DREAM COME TRUE! THANKS FOR THE BLESSING!
Reply from Owner
October 7th, 2024 12:00 AM
We’re overjoyed to hear that we helped make your dream a reality! It’s our privilege to be a part of such a special journey. Thank you for sharing your excitement with us! We hope you enjoy your new home.
Alexi helped me navigate all of my options until we found what would work best for me. She made the process so easy and as stress-free as possible!
Reply from Alexi Smalley, Ruoff Mortgage
July 22nd, 2024 02:15 PM
I'm glad to hear that you had a positive experience, Lyndsey! I always aim to guide my clients through the process and make things as simple and stress-free as possible, so it's great to hear that we found the perfect option for you. I'm thankful...
read more
Very professional, courteous, knowledgeable, and responsive. Exceeded my expectations.
Reply from Ryan Frantz, Ruoff Mortgage
July 18th, 2024 06:24 PM
Joe,Thank you for the great review. Really appreciate the dialogue we had as the home process continued, chatting rates, econ data, etc. Congrats to you and Kacy on the new home. Thank you for the opportunity and look forward to that rate drop...
read more
941–950 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us