Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Mark is great at what he does !!! He had a GREAT team working with him to get things done!!!
Reply from Owner
August 13th, 2024 06:28 PM
I'm thrilled to hear that you had such a positive experience with me and my team, Cathy. We work diligently to ensure things run smoothly for our clients at Ruoff Mortgage. Your 5-star rating is greatly appreciated. If you ever need assistance...
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Mark was always quick to respond and VERY knowledgeable. Helped answer All the questions we had and had . Mark helped throughout the WHOLE Process!!
Reply from Mark Hardin, Ruoff Mortgage
August 10th, 2024 12:34 PM
I'm glad to hear you found our interaction positive, Garry. Your feedback is highly appreciated. I'm happy to be of help and provide swift responses to your enquiries about the survey request. It's always my aim to make the entire process as...
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Adam was very on top of keeping us updated at every step and was easy to contact when we had questions!
Amy was amazing!! There were no surprises, she kept me very informed along every step of the way. She answered all of my questions. This is my first home purchase and I will be using Amy again if we ever need another home loan. I will definitely...
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Reply from Amy Robbins, Ruoff Mortgage
August 19th, 2024 09:36 PM
Kyle, I'm overjoyed to hear about your positive experience! It was a true pleasure assisting you through your first home purchase. I aim to keep the process as clear and smooth as possible, so I'm glad you felt well-informed and at ease. Your...
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Quick response times and lots of transparency.
Reply from Mark Hardin, Ruoff Mortgage
August 9th, 2024 05:02 PM
I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage, Susan. Your feedback about quick response times and transparency is much appreciated. I always aim to provide the best service for my clients. Thank you for...
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Explained everything about the process very well especially for a first time home buyer.
Reply from Mark Hardin, Ruoff Mortgage
August 10th, 2024 12:35 PM
I'm really glad you found our discussions helpful, Taylor. It's always my goal to make sure first-time home buyers feel completely informed and comfortable throughout the whole process. Thank you for your kind rating and review. I appreciate...
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Thank you for all the help Amy and really appreciate you and your team getting creative to get my loan over the finish line!
Reply from Amy Robbins, Ruoff Mortgage
August 19th, 2024 09:39 PM
Wes, Your kind words mean a lot to me and the team here at Ruoff Mortgage. It was a pleasure to assist with your loan process and I'm delighted we could help get it over the finish line. As we discussed at closing, I will be here and ready...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Owner
August 12th, 2024 05:50 PM
I just wanted to thank you so much for the kind words and feedback. It was a complicated situation and admire you for being so on top of things throughout the process. Appreciate you for the trust to guide you along the way. Congratulations!!!!!...
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I had a very complicated situation, but Ryan promptly answered every question, even after business hours and I felt informed every step of the way. He went above and beyond to help me get approved and I greatly appreciate it.
Reply from Ryan Frantz, Ruoff Mortgage
August 6th, 2024 05:07 PM
I want to thank you for the wonderful feedback and experience during your home purchase. Knowing the circumstances were unique I am glad we could meet your expectations and the sellers to make buying your home a reality. I really appreciate...
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Ryan made my experience quick and easy! He was a pleasure to work with! I would recommend him to anyone!!
Reply from Ryan Frantz, Ruoff Mortgage
August 4th, 2024 08:30 PM
Samantha,Thank you so much for the opportunity to work with you again on your home loan. So glad I could help you here in July and we will continue to monitor this for an opportunity for the rate/term refi in 2025. Appreciate you!!! Chat soon....
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921–930 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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