

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Communication throughout the whole process was excellent.
Reply from Adam Vogel
August 3rd, 2026 03:17 PM
Brandon, I appreciate your feedback on the communication throughout the process. It's nice to know that it met your expectations. If you have any other comments or questions, I'm here to help.
Brit VanZant, Ruoff Mortgage has received a review with 5 star rating from Ben S
Reply from Owner
August 3rd, 2026 01:09 PM
Thank you for the excellent rating, Ben. I'm pleased to know you had a positive experience with Ruoff Mortgage. If you ever need assistance, feel free to reach out.
Brit was very speedy and motivated to assist me in the process of buying our home. Ruoff was also very accomodating to my specific situation.
Reply from Brit VanZant, Ruoff Mortgage
July 21st, 2026 10:25 PM
Thanks for the feedback Ben! It was a pleasure!
The process was very overwhelming, but with Cathy Clark’s guidance, she made everything feel manageable and clear. I would highly recommend her to anyone looking to seamlessly qualify for and secure a mortgage.
Reply from Owner
August 3rd, 2026 06:16 PM
I'm pleased to hear that my guidance helped make the process more manageable for you, Alice. Thank you for your recommendation. If there's anything else you need, please don't hesitate to reach out.
The process was very overwhelming, but with Cathy Clark’s guidance, she made everything feel manageable and clear. I would highly recommend her to anyone looking to seamlessly qualify for and secure a mortgage.
Reply from Cathy Clark, Ruoff Mortgage
July 21st, 2026 05:25 PM
I'm happy to hear that I could help make the mortgage process a bit more manageable. Your recommendation means a lot to me, and I'm grateful for your kind words. If you have any further questions, please don't hesitate to reach out.
Titi was knowledgeable and responsive. Ruoff took the stress out of being a first time homebuyer.
Reply from Titi Adelekan, Ruoff Mortgage
July 24th, 2026 01:18 AM
Thank you so much, Crystal! It was truly a pleasure helping you through your first home purchase. I'm so glad I could make the process feel less stressful and answer your questions along the way. Congratulations on your new home, and thank...
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Very good experience with my loan office.
Melissa did an amazing job through the entire process. Everything was clearly explained and great follow up!
Reply from Melissa Lutes, Ruoff Mortgage
July 19th, 2026 08:13 PM
Thank you so much, Molly, for your kind words and for trusting me to help you through such an important milestone! It was truly a pleasure working with you both. I’m so glad you felt informed and supported throughout the process—that’s always...
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With this being my first time going through the process to purchase a home, Mark did a wonderful job explaining things to me and helping me understand how the process would go. Really made a process that seemed overwhelming at first, turn to...
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Reply from Mark Hardin, Central Indiana | Ruof...
July 22nd, 2026 02:50 PM
Timothy, I'm grateful to hear that I could assist you in understanding the home buying process. It's important to me to make the journey as straightforward as possible, especially for first-time buyers. Thank you for trusting Ruoff Mortgage...
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Everything was very easy to navigate and if I had any questions they were answered quickly.
Reply from Amy Robbins, Ruoff Mortgage
July 19th, 2026 07:28 PM
Thank you so much for your kind review! It was truly a pleasure helping your family with this exciting new chapter. I'm so glad we were able to make the mortgage process easy to navigate and be there whenever you had questions.I can't wait...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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