Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The process was so easy and Courtney was terrific at staying on top of things. Excellent communication and love the loan butler platform.
Reply from Courtney Williams
June 27th, 2025 12:13 PM
I'm thrilled to hear that you found the process easy, and that you appreciated my communication and the loan butler platform. It was a pleasure assisting you, and I'm glad I could help make your experience a positive one. Thank you for your...
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Amy was excellent !
Reply from Amy Robbins
June 26th, 2025 07:07 PM
Thank you, Kartikkumar, for your wonderful feedback. I'm delighted to hear that you found my assistance excellent. It was a pleasure helping you with your mortgage needs at Ruoff Mortgage.
Amy was very helpful and responsive! The team sent a lot of communication and kept us informed every step of the way. The Loan Butler tool was easy to use and made signing and submitting paperwork quick and convenient.
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Reply from Amy Robbins, Ruoff Mortgage
August 13th, 2025 04:40 PM
Thank you, Sophia, for sharing your experience. I'm glad to hear that I could be helpful and responsive throughout your mortgage process. It's important to me that you felt informed at every stage, and I'm pleased that the Loan Butler tool...
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I wish that when we applied for our loan pre-approval, you guys would have caught that my bank account was actually tied to my mom's (which caused us to have to switch from a traditional 30-year mortgage to a FHA loan very last minute, that...
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Reply from Sydney Smith, Ruoff Mortgage
June 11th, 2025 10:20 PM
Thank you so much for your honest feedback and kind words. I truly appreciate your recognition of the work that went into meeting your closing timeline, and I’m so glad I could be part of your homebuying journey.I’m sorry the last-minute switch...
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Mark was a joy to work with! He made the whole home buying process so easy and was proactive with communication. I never felt in the dark about anything. I couldn't recommend him more!
Reply from Owner
June 26th, 2025 12:09 PM
I'm thrilled to hear that your home buying process was smooth and that you felt well-informed throughout. It was a pleasure working with you, and I appreciate your kind recommendation.
Mark was incredible to work with. It was my first time buying a home, and he answered all my questions, kept me proactively informed, and was overall so helpful and a joy to work with!
Reply from Mark Hardin, Ruoff Mortgage
June 11th, 2025 03:22 PM
I'm thrilled to hear that your first home-buying experience was so positive. It was a pleasure assisting you, and I am glad I could help keep you informed and answer all your questions. Thank you for your kind words and trust in Ruoff Mortgage....
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Mark Hardin was amazing. The Loan Butler made submitting and signing documents really easy. The entire process was seamless and low stress. 100% recommended Ruoff!!
Reply from Owner
June 11th, 2025 05:06 PM
I'm delighted to hear that your experience was seamless and low stress. It was a pleasure assisting you, and I'm thrilled that the Loan Butler was helpful in making the process easy. Thank you for your recommendation!
This process was amazing! It was smooth, easy, and fast. Mark and Courtney were very responsive and knowledgeable. We couldn't have asked for a better mortgage experience!!
Reply from Mark Hardin, Ruoff Mortgage
June 10th, 2025 04:40 PM
I'm thrilled to hear that you found the mortgage process smooth, easy, and fast. It was a pleasure working with you. Thank you for your wonderful feedback!
Sydney was knowledgable, kind, and quick to answer our questions. As first time home buyers we asked Sydney every question under the sun and she was quick with responses that were always correct. I felt like our loan and private information...
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Reply from Sydney Smith, Ruoff Mortgage
June 18th, 2025 02:00 PM
Thank you so much for the kind words! I am so happy that you felt supported and informed throughout the process. I’m grateful you trusted me with such an important milestone, wishing you all the best in your new home!
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Eric H
Reply from Owner
June 11th, 2025 05:06 PM
I'm thrilled to hear that you had a great experience, Eric. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and for choosing Ruoff Mortgage.
541–550 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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