

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Super enthusiastic and knowledgeable about the process and was willing to work with me!
Reply from Adam Vogel
September 7th, 2026 05:21 PM
Davis, I appreciate your kind words about my enthusiasm and knowledge. I'm glad I could work with you and support you through the process. If you have any more questions or need further assistance, feel free to reach out.
I had a bad experience with ZHL (Zillow) as they couldn't figure out my loan or how to get me approved. I was one week from my closing date with Trueblood and I was in a panic. Ruoff stepped in and Mark took over to save the deal and fast track...
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Reply from Mark Hardin, Central Indiana | Ruof...
September 14th, 2026 03:17 PM
Dustin, I'm grateful for your kind words and happy that I could assist when you needed it most. It's good to know that we were able to step in and ensure your closing happened on time. If there's anything else you need, please feel free to...
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Mark was very responsive to our questions and needs and made the process smooth.
Reply from Mark Hardin, Central Indiana | Ruof...
August 28th, 2026 03:13 PM
Ethan, I appreciate your kind words. I'm happy to know that my responsiveness helped make the process smooth for you. If you have any more questions or needs in the future, feel free to reach out.
The step by step process was easy to follow with clear instructions for what I needed to do and when. I enjoyed being able to use my phone for nearly everything.
Reply from Amy Robbins, Ruoff Mortgage
September 28th, 2026 01:02 AM
Meaghan, Thank you so much for your wonderful review! I'm grateful your friend connected us and that I got to be part of your journey to becoming a first-time homeowner! I'm especially happy you found the process easy and convenient. You said...
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Adam Vogel, Ruoff Mortgage has received a review with 5 star rating from Buffie C
Reply from Owner
September 6th, 2026 09:23 AM
Thank you, Buffie, for the 5-star rating. I'm glad to know that your experience was positive.
The communication was top tier!! I will forever recommend Ruoff Mortgage to my friends and family.
Reply from Adam Vogel, Ruoff Mortgage
August 27th, 2026 02:29 PM
Thank you Buffie! Congratulations on becoming a home owner! I am so excited for you!
Thank you, Amy Robbins For all your help For the process to buy home, I’m so happy to own a home, not renting
Reply from Owner
August 25th, 2026 05:20 PM
Thank you so much for your kind words! It was truly a pleasure helping you through the homebuying process. Seeing how happy and proud you are to now own your own home makes what we do so rewarding. Congratulations on becoming a homeowner, and...
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just wanna take a minute and just say thank you to Amy Robbins to make everything easier for me thank you
Reply from Amy Robbins, Ruoff Mortgage
September 4th, 2026 03:57 PM
Mamadou, I appreciate your kind words. I'm happy to hear that I could make the process easier for you. Thank you for taking the time to share your experience!
I wish your loan officers would commuicate better wih each. I had 2 people wanting me to send them the same info that I sent the first one. Glad we finally got this figured out .
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:08 PM
Thank you for your feedback. I apologize for the frustration and duplicate requests. We should have done a better job communicating why they were needed again (different format was needed) and coordinating those requests within our team. I’m...
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Was very good experience didn't take long once the process started and was very easy to do the things on portal that needed done
Reply from Amy Robbins, Ruoff Mortgage
August 25th, 2026 01:09 PM
Rex Jr, Thank you so much for the feedback! I’m glad the process was easy and moved quickly once we got everything started. We work hard to make the mortgage process as simple and convenient as possible, so it’s great to hear that our online...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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