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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • G
    Grace
    Posted on January 19th, 2026 04:07 PM
    Brit VanZant, Ruoff Mortgage has received a review with 5 star rating from Grace
    Reply from Owner
    December 24th, 2024 05:06 PM
    Thanks for the 5 star review! Congrats on your new house!!!
  • G
    Grace L
    Avon, IN
    Posted on January 19th, 2026 04:07 PM
    thorough communication and excellent response time
    Reply from Brit VanZant
    January 29th, 2026 04:07 PM
    Thank you for highlighting the communication and response time, Grace. I aim to provide clear and timely updates, so it's great to know this was your experience. If there's anything else I can assist with, please let me know.
  • A
    Andrew B
    Posted on January 18th, 2026 06:59 PM
    This was our first time buying a home so naturally we were a little anxious about the process. Sydney was extraordinarily helpful from start to finish! She took the time to walk through every step of the process with us, and made sure we were...
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    Reply from Owner
    January 22nd, 2026 05:01 PM
    Thank you so much for the kind words. I’m so glad I could help make your first home buying experience feel clear and comfortable, and I truly appreciate the trust you placed in my team and me. I hope you and Alissa absolutely love your new...
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  • A
    Andrew B B
    McCordsville, IN
    Posted on January 18th, 2026 06:58 PM
    This was our first time buying a home so naturally we were a little anxious about the process. Sydney was extraordinarily helpful from start to finish! She took the time to walk through every step of the process with us, and made sure we were...
    read more
    Reply from Sydney Ott, Ruoff Mortgage
    January 22nd, 2026 05:01 PM
    Thank you so much for the kind words. I’m so glad I could help make your first home buying experience feel clear and comfortable, and I truly appreciate the trust you placed in my team and me. I hope you and Alissa absolutely love your new...
    read more
  • for
    Ruoff Mortgage - Keystone Crossing
    google
    L
    Life I
    Posted on January 18th, 2026 12:00 AM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Life I
    Reply from Owner
    March 6th, 2026 12:00 AM
    Thank you for the 5-star rating! We appreciate your positive feedback and are delighted to hear about your experience with Ruoff Mortgage.
  • D
    Drew W B
    Olney, IL
    Posted on January 10th, 2026 03:10 PM
    Smooth and easy transaction.
    Reply from Ryan Frantz, Ruoff Mortgage
    January 10th, 2026 09:10 PM
    Drew and Family,Congratulations on your new home!!!!!!!!!!!!!!!!! Thank you so much for the opportunity to get to work with you. Just a great job working thru the loan process while being patient with the sellers. And it paid off as rates dropped...
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  • N
    Nicholas M
    Posted on January 6th, 2026 08:58 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Nicholas M
    Reply from Owner
    January 15th, 2026 04:02 PM
    Thank you for your high rating. I appreciate your support and am glad to have been a part of your experience at Ruoff Mortgage.
  • N
    Nicholas R M
    Indianapolis, IN
    Posted on January 6th, 2026 08:58 PM
    Very easy to get in contact with and was able to answer all questions I had in a timely manor .
    Reply from Mark Hardin, Ruoff Mortgage
    January 6th, 2026 09:01 PM
    I'm glad to know that getting in contact with me was easy and that your questions were addressed promptly. Providing timely and effective communication is something I always strive for. Thank you for your feedback and for choosing Ruoff Mortgage....
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  • T
    Tracie D M
    Indianapolis, IN
    Posted on January 6th, 2026 05:06 PM
    great communication, quick responses, friendly , and helpful
    Reply from Mark Hardin, Ruoff Mortgage
    January 6th, 2026 05:43 PM
    It's reassuring to know that you appreciated the communication and quick responses. Being friendly and helpful is central to how I work with clients, so your feedback is truly appreciated. Thank you for choosing Ruoff Mortgage.
  • C
    Conner H
    Posted on December 31st, 2025 04:04 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Conner H
    Reply from Owner
    January 6th, 2026 05:44 PM
    I appreciate the high rating, Conner. Thank you for choosing to work with me at Ruoff Mortgage.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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