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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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Reviews from Web
  • M
    Monica R C
    Fort Myers, FL
    Posted on March 7th, 2026 04:55 PM
    The communication was amazing. The whole process was so smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies we have had in the past. We will definitely work with Ryan and Ruoff if more mortgage...
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    Reply from Ryan Frantz, Ruoff Mortgage
    March 7th, 2026 06:28 PM
    Monica,Congratulations on your new home in Florida! I am really excited for you and Tim to be able to go down there and enjoy Ft. Myers like our family has. I love your home and location. It is PERFECT! Can't wait til we are all down there...
    read more
  • B
    Bill B
    Winona Lake, IN
    Posted on March 7th, 2026 02:24 PM
    This was the 3rd loan that Amy Robbins has closed for us over the past7 year. I would not nor will I go anywhere else without first checking with her firs. Her friendly and professional spirit breeds confidenc, reduces stress, and over-all...
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    Reply from Amy Robbins
    March 17th, 2026 02:26 PM
    I'm grateful to have had the opportunity to assist you with your third loan, Bill. Knowing that my approach instills confidence and eases stress means a lot to me. I'm always here to support your needs and provide the best service possible....
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  • J
    Jane W F
    Indianapolis, IN
    Posted on March 6th, 2026 07:22 PM
    starting from the realtor being very friendly, helpful and knowledgeable up through the loan officers and the underwriters seem to work together like a well oiled machine there was a snafu at the end where I ended up having to put more down...
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  • G
    Garry M
    Camby, IN
    Posted on March 6th, 2026 04:02 PM
    Great job
    Reply from Kelly Ferris
    March 16th, 2026 04:03 PM
    I'm glad to hear your feedback, Garry. It's a pleasure to know that you had a positive experience. If there's anything more I can assist with, feel free to reach out anytime.
  • N
    Nade L
    Posted on March 5th, 2026 05:28 PM
    Great people and mortgage company
    Reply from Owner
    March 15th, 2026 10:57 PM
    Thank you Nade! Congratulations to you and your family with the purchase of your first home! Amy
  • N
    Nade L
    Brownsburg, IN
    Posted on March 5th, 2026 05:25 PM
    loan officer, realtor, mortgage communicate all information and always are available to answer questions
    Reply from Amy Robbins
    March 15th, 2026 05:26 PM
    I appreciate you highlighting the communication and availability you experienced, Nade. Ensuring that all the necessary information is clearly conveyed and questions are promptly addressed is very important to me. If there's ever more I can...
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  • R
    Robert T S
    Olney, IL
    Posted on March 4th, 2026 05:06 PM
    Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...
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    Reply from Ryan Frantz, Ruoff Mortgage
    March 4th, 2026 08:58 PM
    Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...
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  • E
    Eric G
    Brownsburg, IN
    Posted on March 3rd, 2026 03:47 PM
    Ryan was very professional and polite. He answered all of our questions quickly and provided a lot of detail. This helped us make the perfect decision for our mortgage and close quickly and easily.
    Reply from Ryan Frantz, Ruoff Mortgage
    March 3rd, 2026 03:55 PM
    Eric,Thank you for this wonderful review. I really appreciate you and Lauren trusting me to assist in the refinance process. THANK YOU. Really happy we could get this to the closing table so quickly for you. Have a great week and will be in...
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  • J
    Juan D L E
    Posted on March 2nd, 2026 04:12 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Juan D L E
    Reply from Owner
    March 8th, 2026 10:08 PM
    Thank you for your five-star rating, Juan. I'm grateful for your support. If you have any further feedback or need assistance, feel free to reach out.
  • J
    Juan D L
    Fishers, IN
    Posted on March 2nd, 2026 04:11 PM
    Great communication and Responsiveness very efficient and effective to work with Mark and Ruoff
    Reply from Mark Hardin, Central Indiana | Ruof...
    March 2nd, 2026 10:26 PM
    Juan, I'm pleased to know that you valued the communication and responsiveness during your experience with me and Ruoff Mortgage. Efficiency and effectiveness are key aspects I strive to uphold in every interaction. Thank you for sharing your...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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