

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The communication was amazing. The whole process was so smooth, thorough, and enjoyable. We cannot say that about transactions with other mortgage companies we have had in the past. We will definitely work with Ryan and Ruoff if more mortgage...
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Reply from Ryan Frantz, Ruoff Mortgage
March 7th, 2026 06:28 PM
Monica,Congratulations on your new home in Florida! I am really excited for you and Tim to be able to go down there and enjoy Ft. Myers like our family has. I love your home and location. It is PERFECT! Can't wait til we are all down there...
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This was the 3rd loan that Amy Robbins has closed for us over the past7 year. I would not nor will I go anywhere else without first checking with her firs. Her friendly and professional spirit breeds confidenc, reduces stress, and over-all...
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Reply from Amy Robbins
March 17th, 2026 02:26 PM
I'm grateful to have had the opportunity to assist you with your third loan, Bill. Knowing that my approach instills confidence and eases stress means a lot to me. I'm always here to support your needs and provide the best service possible....
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starting from the realtor being very friendly, helpful and knowledgeable up through the loan officers and the underwriters seem to work together like a well oiled machine there was a snafu at the end where I ended up having to put more down...
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Great job
Reply from Kelly Ferris
March 16th, 2026 04:03 PM
I'm glad to hear your feedback, Garry. It's a pleasure to know that you had a positive experience. If there's anything more I can assist with, feel free to reach out anytime.
Great people and mortgage company
Reply from Owner
March 15th, 2026 10:57 PM
Thank you Nade! Congratulations to you and your family with the purchase of your first home! Amy
loan officer, realtor, mortgage communicate all information and always are available to answer questions
Reply from Amy Robbins
March 15th, 2026 05:26 PM
I appreciate you highlighting the communication and availability you experienced, Nade. Ensuring that all the necessary information is clearly conveyed and questions are promptly addressed is very important to me. If there's ever more I can...
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Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...
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Reply from Ryan Frantz, Ruoff Mortgage
March 4th, 2026 08:58 PM
Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...
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Ryan was very professional and polite. He answered all of our questions quickly and provided a lot of detail. This helped us make the perfect decision for our mortgage and close quickly and easily.
Reply from Ryan Frantz, Ruoff Mortgage
March 3rd, 2026 03:55 PM
Eric,Thank you for this wonderful review. I really appreciate you and Lauren trusting me to assist in the refinance process. THANK YOU. Really happy we could get this to the closing table so quickly for you. Have a great week and will be in...
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Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Juan D L E
Reply from Owner
March 8th, 2026 10:08 PM
Thank you for your five-star rating, Juan. I'm grateful for your support. If you have any further feedback or need assistance, feel free to reach out.
Great communication and Responsiveness
very efficient and effective to work with Mark and Ruoff
Reply from Mark Hardin, Central Indiana | Ruof...
March 2nd, 2026 10:26 PM
Juan, I'm pleased to know that you valued the communication and responsiveness during your experience with me and Ruoff Mortgage. Efficiency and effectiveness are key aspects I strive to uphold in every interaction. Thank you for sharing your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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