

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Love, love this place...so very transparent and helpful. Made the buying process so smooth! I highly recommend!
Communication was key. I never felt in the dark!
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
September 12th, 2023 06:53 PM
I'm delighted to hear that you had a positive experience, Michael! At Ruoff Mortgage, we truly believe in maintaining clear communication with our clients, making sure they're always informed throughout the process. Your feedback validates...
read more
Love, love this place...so very transparent and helpful. Made the buying process so smooth! I highly recommend!
Reply from Owner
August 7th, 2024 12:00 AM
Thank you, Kimberly, for your kind words and positive feedback! We're thrilled to hear that you had a smooth and transparent experience with us at Ruoff Mortgage. We appreciate your recommendation and look forward to serving you again in the...
read more
This has been the easiest and smoothest home purchase I have had! This is my 5th purchase!!!!
Reply from Adam Vogel | NMLS# 1005320 | Ruoff ...
September 11th, 2023 03:34 PM
Wow thank you so much Michelle! That means a lot. You were so great to work with. I know you will love your home!
Ryan is a knowledgeable, consummate professional. I have always, and will continue in the future, to use Ryan and the team at Ruoff for all my mortgage needs. He has supported me and my family flawlessly....
Reply from Ryan Frantz
September 8th, 2023 06:46 PM
Hey Katy! Thank you for the incredibly kind words...I'm grateful for your trust in getting loans done for you/family and for your friendship. #Appreciation!!!!!! Send pics of Florida and my best to Steve!
Communication was great! Thanks for everything!
Reply from Mark Hardin, Ruoff Mortgage
July 29th, 2024 08:46 PM
Thank you for taking the time to leave your feedback and review. I'm always happy to hear when clients have had a positive experience! Should your ever have any questions or are needing further assistance, please reach out anytime!
My experience with Ruoff and Ryan Frantz was wonderful all the way through! The paperwork butler was super easy to use and I was infirmed every step of the way.
Reply from Owner
September 9th, 2023 10:08 AM
Dear Stephanie,Thank you so much for taking the time to share your wonderful experience with Ruoff Mortgage and Ryan Frantz! We are thrilled to hear that your journey with us was smooth and that you found our Loan Butler app user-friendly....
read more
Ryan was wonderful throughout the process! This was the smoothest process and I'm so grateful, thank you!
Reply from Ryan Frantz
September 8th, 2023 04:00 PM
Thank you very much for those awesome comments and feedback. Gotta say, you were really on top of it throughout the loan process and made it easy for us. Well done and congratulations on your new home Stephanie!!!!!!!
My experience with Ruoff and Ryan Frantz was wonderful all the way through! The paperwork butler was super easy to use and I was infirmed every step of the way.
Reply from Owner
August 7th, 2024 12:00 AM
Dear Stephanie,Thank you so much for taking the time to share your wonderful experience with Ruoff Mortgage and Ryan Frantz! We are thrilled to hear that your journey with us was smooth and that you found our Loan Butler app user-friendly....
read more
Just a couple of disconnects in communication..info I provided to Ryan was asked for again by another representative. 1 unexpected phone call from Credit Plus.
Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
September 5th, 2023 07:26 PM
Karen,Congratualtions on your new home. So glad you were able to sell your home and move back to Indiana. Well done...you handled it so well. Thank you for the opportunity to assist you...loved getting to speak with you and work alongside you...
read more
1311–1320 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us