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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • for
    Ruoff Mortgage - Keystone Crossing
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    Megan K
    Posted on October 30th, 2023 04:54 PM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Megan K
    Reply from Owner
    December 1st, 2023 05:08 AM
    Hi, Megan. Thank you very much for your rating! We are glad you had a pleasant experience.
  • M
    Megan R K
    Carmel, IN
    Posted on October 30th, 2023 04:54 PM
    Great experience, thank you!
    Reply from Ryan Frantz
    October 31st, 2023 06:17 PM
    Megan,Congratulations on your new home and THANK YOU for the photo that you emailed. Loved seeing you and Sam and your dog in the photo. Your yard has such a huge tree in the front...love that. Thank you for taking the time to give us the feedback...
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  • J
    Julie R
    Greenwood, IN
    Posted on October 30th, 2023 03:06 PM
    Love the Loan Butler portal. It was very easy to access and navigate. The whole experience was very smooth.
    Reply from Amy Robbins | NMLS# 79210 | Ruoff M...
    October 30th, 2023 06:24 PM
    Julie, Congratulations on your new home and thank you for your positive feedback! We're thrilled to hear that you had a smooth experience with the Loan Butler portal. We look forward to serving you again in the future. Enjoy your new home,...
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    Ruoff Mortgage - Keystone Crossing
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    Ella E
    Posted on October 30th, 2023 12:00 AM
    They are the best!
    Reply from Owner
    October 6th, 2024 12:00 AM
    Hi, Ella. We appreciate the kind words and are glad we could provide you with a positive experience!
  • for
    Ruoff Mortgage - Keystone Crossing
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    M
    Megan D
    Posted on October 30th, 2023 12:00 AM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Megan D
    Reply from Owner
    October 6th, 2024 12:00 AM
    Hi, Megan. Thank you very much for your rating! We are glad you had a pleasant experience.
  • S
    Samuel E D
    Carmel, IN
    Posted on October 28th, 2023 10:42 PM
    We really enjoyed working with Ryan! No complaints at all
    Reply from Ryan Frantz
    October 31st, 2023 06:18 PM
    Sam! Thank you so much for taking the time to give us this great feedback. Loved working with you and Megan. And thank you for the closing photo...loved it! Appreciate you both very much. Happy Holidays! -- Ryan
  • N
    Noe R C
    Olney, IL
    Posted on October 26th, 2023 05:07 PM
    That lady who helped us, Stacy, could have been more professional, I don’t believe typing in all caps to my fiances employer would constitute much professionalism, idc how much time is left or if some document was needed right at that moment....
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    Reply from Ryan Frantz
    October 27th, 2023 12:13 AM
    Thank you for the feedback Noe. We'll definitely take your suggestion on the notification emails we send to employers to heart. It has already been reviewing by our head of operations and head of customer service. We value you and thank you...
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    Ruoff Mortgage - Keystone Crossing
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    Ryland B
    Posted on October 26th, 2023 03:58 PM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Ryland B
    Reply from Owner
    December 1st, 2023 05:11 AM
    Hi, Ryland. Thank you for taking the time to rate us!
  • R
    Ryland J B
    Brownsburg, IN
    Posted on October 26th, 2023 03:58 PM
    Adam is a great guy
  • for
    Ruoff Mortgage - Keystone Crossing
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    R
    Ryland B
    Posted on October 26th, 2023 12:00 AM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Ryland B
    Reply from Owner
    October 6th, 2024 12:00 AM
    Hi, Ryland. Thank you for taking the time to rate us!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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