

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Cathy was THE consummate professional. She always answered our calls and responded to text and emails within the hour. She exhausted all loan options and as always willing to restructure for the betterment of our situation at the drop of a...
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Reply from Cathy Clark | NMLS# 133872 | Ruoff ...
December 22nd, 2023 04:21 PM
I'm thrilled to hear such positive feedback, Nathan! It was a pleasure to work with you both. I love assisting first-time homebuyers, and am so happy when they get to move into their first home. Congratulations!!
At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
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Reply from Owner
December 20th, 2023 09:53 PM
Thank you for taking the time to provide us with your feedback, Liz. We sincerely apologize for any confusion you experienced during your mortgage process. We understand that this can be a stressful time, and we want to make sure that you are...
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At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
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MARK is very professional,great attitude, very knowledgeable,I am very happy and grateful that he helped us with the process of buying a home. I will be recommending him to my family and friends when they decide to buy a home and need help...
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Reply from Mark Hardin | NMLS# 477637 | Ruoff ...
March 14th, 2024 08:14 PM
Thank you for your thoughtful review! I'm delighted to hear about your positive experience. Ensuring that you have a satisfactory lending experience is my top priority. I hope that you are making many happy memories in your new home, please...
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At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
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Reply from Owner
October 6th, 2024 12:00 AM
Thank you for taking the time to provide us with your feedback, Liz. We sincerely apologize for any confusion you experienced during your mortgage process. We understand that this can be a stressful time, and we want to make sure that you are...
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Brit Ward made the process of financing our new home so smooth. Would highly recommend her!
Brit Ward made the process of financing our new home so smooth. Would highly recommend her!
Reply from Owner
January 22nd, 2024 10:07 PM
Could not have dreamed of better clients to close my 100th loan at Ruoff with! Cheers to new beginnings and soccer in the basement!
Brit was quick to communicate updates and requests, always going to extra mile!
Amy was absolutely wonderful to work with! We are so thankful and appreciative of absolutely everything she did to help us get our home!
Reply from Amy Robbins | NMLS# 79210 | Ruoff M...
December 8th, 2023 05:52 PM
Laura, thank you for the kind words! I enjoyed working with you and Jason during the process . At Ruoff Mortgage, we strive to make the home loan process as smooth and efficient as possible for our clients. Thank you for taking the time to...
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Adam and his colleagues provided friendly and prompt service! I would definitely recommend them to anyone.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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