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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
2%
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Reviews from Web
  • N
    Nathan T
    Indianapolis, IN
    Posted on December 19th, 2023 06:40 PM
    Cathy was THE consummate professional. She always answered our calls and responded to text and emails within the hour. She exhausted all loan options and as always willing to restructure for the betterment of our situation at the drop of a...
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    Reply from Cathy Clark | NMLS# 133872 | Ruoff ...
    December 22nd, 2023 04:21 PM
    I'm thrilled to hear such positive feedback, Nathan! It was a pleasure to work with you both. I love assisting first-time homebuyers, and am so happy when they get to move into their first home.  Congratulations!!
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    Ruoff Mortgage - Keystone Crossing
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    Liz N
    Posted on December 18th, 2023 02:39 PM
    At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
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    Reply from Owner
    December 20th, 2023 09:53 PM
    Thank you for taking the time to provide us with your feedback, Liz. We sincerely apologize for any confusion you experienced during your mortgage process. We understand that this can be a stressful time, and we want to make sure that you are...
    read more
  • for
    Ruoff Mortgage - Keystone Crossing
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    Liz N
    Posted on December 18th, 2023 02:39 PM
    At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
    read more
  • M
    Misrain G
    Noblesville, IN
    Posted on December 18th, 2023 01:43 AM
    MARK is very professional,great attitude, very knowledgeable,I am very happy and grateful that he helped us with the process of buying a home. I will be recommending him to my family and friends when they decide to buy a home and need help...
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    Reply from Mark Hardin | NMLS# 477637 | Ruoff ...
    March 14th, 2024 08:14 PM
    Thank you for your thoughtful review! I'm delighted to hear about your positive experience. Ensuring that you have a satisfactory lending experience is my top priority. I hope that you are making many happy memories in your new home, please...
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  • for
    Ruoff Mortgage - Keystone Crossing
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    Liz N
    Posted on December 18th, 2023 12:00 AM
    At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...
    read more
    Reply from Owner
    October 6th, 2024 12:00 AM
    Thank you for taking the time to provide us with your feedback, Liz. We sincerely apologize for any confusion you experienced during your mortgage process. We understand that this can be a stressful time, and we want to make sure that you are...
    read more
  • J
    Jordan S
    Posted on December 13th, 2023 03:25 AM
    Brit Ward made the process of financing our new home so smooth. Would highly recommend her!
  • J
    Jordan S
    Posted on December 13th, 2023 03:25 AM
    Brit Ward made the process of financing our new home so smooth. Would highly recommend her!
    Reply from Owner
    January 22nd, 2024 10:07 PM
    Could not have dreamed of better clients to close my 100th loan at Ruoff with! Cheers to new beginnings and soccer in the basement!
  • J
    Jordan M S
    Brownsburg, IN
    Posted on December 13th, 2023 03:24 AM
    Brit was quick to communicate updates and requests, always going to extra mile!
  • L
    Laura B
    Westfield, IN
    Posted on December 8th, 2023 01:16 AM
    Amy was absolutely wonderful to work with! We are so thankful and appreciative of absolutely everything she did to help us get our home!
    Reply from Amy Robbins | NMLS# 79210 | Ruoff M...
    December 8th, 2023 05:52 PM
    Laura, thank you for the kind words! I enjoyed working with you and Jason during the process . At Ruoff Mortgage, we strive to make the home loan process as smooth and efficient as possible for our clients. Thank you for taking the time to...
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  • L
    Lisa C
    Posted on December 6th, 2023 04:34 PM
    Adam and his colleagues provided friendly and prompt service! I would definitely recommend them to anyone.
  • 1201–1210 of 1646
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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