Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Brit was fantastic. She went above and beyond throught the whole process. We are so happy to have had her as our loan officer. We will for sure use her in the future and recommend her to anyone we know purchasing a home.
We have worked with Ms. STACEY KLEIN twice before. Knowledgeable, professional who worked with us and kept us informed throughout our loan process.
Would I recommend Ruoff and Ms. Klein to others in the future, without a doubt, YES.
Reply from Stacey Klein
July 16th, 2026 08:17 PM
James, I appreciate your trust and continued support. I'm glad to hear that you found my assistance helpful throughout your loan process. Your recommendation means a lot to me, and I'm always here if you need anything in the future.
Mark was great to work with and was available to help and explain everthing I needed as a first time home buyer. He was responsive and moved quickly and was able to handle my complex situation.
Reply from Mark Hardin, Central Indiana | Ruof...
July 6th, 2026 05:28 PM
Marion, I'm glad to hear that I could be of assistance as you navigated your first home purchase. It's important to me that I provide clear explanations and responsiveness, especially in complex situations. Thank you for your kind words and...
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Stacey was amazing! Always making sure I understood everything and making it known she was always there for anything I needed. She also kept me on track through this crazy experience to make it extremely smooth. Very appreciative of her time...
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Reply from Stacey Klein
July 15th, 2026 03:57 PM
Thank you so much, Kelly, for sharing your experience. I'm happy I could help make the process smooth and that you felt supported throughout. If there's anything more you need, please feel free to reach out.
Patient, kept going even though employer was very slow at getting g information that was needed
Reply from Mark Hardin, Central Indiana | Ruof...
July 4th, 2026 05:38 PM
Thomas, thank you for your kind words. I'm happy to know that my patience was helpful during the process, especially with the delays. It's important to me to support my clients every step of the way.
Through the ups and downs of the lending process when mark says he’s got you, then he means it. Be patient! Great guy and company to work with during a stressful time.
Reply from Owner
July 4th, 2026 05:38 PM
Hunter, I'm grateful for your kind words and patience throughout the lending process. It's good to know that I could support you during such an important time. Thank you for trusting me and Ruoff Mortgage.
When mark says he's gonna make it work , then he's gonna make it work!
Reply from Mark Hardin, Central Indiana | Ruof...
July 2nd, 2026 11:47 AM
Hunter, I appreciate your trust in my commitment to making things work. It's rewarding to know that you felt confident in the process. Thank you for choosing Ruoff Mortgage!
Stacey Klein, Ruoff Mortgage has received a review with 5 star rating from Jean W
Reply from Owner
July 13th, 2026 08:24 PM
Thank you, Jean, for the positive rating. I'm grateful for your support and look forward to assisting you again in the future.
Great communication! Stacey was really great to work with!
She knows the lending business well and is very professional and at the same time is very personable.
Reply from Stacey Klein
July 10th, 2026 05:16 PM
Thank you, Jean, for your kind words. I'm pleased to hear that you found my communication and professionalism helpful. It was a pleasure working with you, and if you ever have any more questions or need assistance, feel free to reach out.
Ryan is the best!! Would recommend him to anyone wanting to buy a home.
Reply from Owner
July 7th, 2026 10:00 PM
Wilson!
Thank you very much for the Google feedback. You are a great person...so kind and helpful thru the process of working towards a new home for your family. Congratulations go to you...job well done!
Ryan
91–100 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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