

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I could not have asked for any smoother a process than Cole and his team provided to me.Always treated with respect and appreciation . Had some financial goals I was trying to accomplish and the refinance did just that.
Reply from Owner
August 6th, 2020 12:00 AM
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our customers throughout the loan process - whether it's for a first-time homebuyer or a seasoned homeowner looking to...
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Southlake, TX has received a review with 5 star rating from Paul S
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, Paul!
This team is the best I've ever experienced - all steps required for the transaction were well communicated. Cole is extremely knowledgeable on mortgage options and secured us the best possible scenario for our new home. Karin did an outstanding...
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Reply from Owner
July 10th, 2020 12:00 AM
Thank you for the review, David! Cole is an exceptional loan originator. From his communication skills to his knowledge on how to get his clients the lowest rates – he is an all-around rock star! We hope you will continue to work with Cole...
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We've used Travis twice now and have been so happy both times! He is fast, upfront, and extremely prepared. I highly recommend him!
Reply from Travis Howard Team at Waterstone Mo...
June 25th, 2020 04:40 PM
Thank you, Destiny! I do my best to make the mortgage and refinancing processes fast, smooth, and easy for all of my clients. It was my pleasure working with you. I hope I can work with you again someday!
First time home loan here. It was a totally unknown process to me. She took us through it and made it simple. She was very professional and very competent but also very friendly and just nice.
Reply from Owner
July 28th, 2020 12:00 AM
Thank you so much!!! It was truly a pleasure working with you.
During the look for our first house, we started working with Kimberky Beckum and the Guild Mortgage. Whike working with her, she made the process so very easy and any question that we had,she was able to answer them. She made buying our house...
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Reply from Owner
July 28th, 2020 12:00 AM
Thank you so much Trisha. It was my pleasure working with you and your husband. I love your new home.
A friend referred Cole to me, and I am so glad I he was able to help me with my home loan. Even though we were in the middle of a pandemic, Cole and his team kept me well informed throughout the process! I am so appreciative of all the work...
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Reply from Owner
June 1st, 2020 12:00 AM
Hello! Thank you for taking the time to write this review. We are very pleased that you had such a good experience with Cole! He is quite excellent at keeping his clients informed with good communication. Enjoy your new home!
Kimberly Beckum was wonderful to work with. She set clear expectations, kept me informed during the process, and always took the time to answer my questions. I would highly recommend her services.
Our family has worked with Cole and his team for multiple mortgages and refinances. They are personable and professional and the experience time and time again has been excellent. I would highly recommend them for your next mortgage or refi....
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Reply from Owner
May 13th, 2020 12:00 AM
We are so happy to hear that you have found continued success with Cole and his team. Finding a loan originator you can trust and that provides professional, friendly service is wonderful! We look forward to working with you in the years to...
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Cole and his team were amazing. In a extreme market situation they served our family with grace and poise through the entire lending process. Every member of his team was polite and helpful. So blessed to have been recommended to use Cole and...
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Reply from Owner
April 24th, 2020 12:00 AM
We are so glad Cole was recommended to you. His extensive industry knowledge and the customer service he provides his customers, make him such an asset to the Waterstone Mortgage family. Thank you for taking the time to write this review, Dan....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions