

Southlake, TX, Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Joe and Levi was awesome to work with! Joe made the process easy by being upfront and clear with all steps of the loan process I can't thank him enough for his assistance and knowledge To make a stressful process simple.
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Jeff was professiona, detalies, and provided excellent advise.
The team was extremely transparent and willing to walk me through every step. It really felt like I was working with a close friend or family member.
Jeff's communication throughout the entire process was phenomenal. He responded to questions/concerns timely and helped us secure financing as quickly as possible. This, by far, has been the easiest experience we've had purchasing a home. We...
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Jeff kept us all updated and we closed early .
Working with Waterstone Mortgage was a great experience. Cole and his team made the whole process clear and stress-free. All my questions were quickly answered and I got a good rate. I felt supported from pre-approval to closing day. I highly...
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Working with Waterstone Mortgage was a great experience. Cole and his team made the whole mortgage process clear and stress-free. All my questions were quickly answered and I got a good rate. I felt supported from pre-approval to closing day....
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Reply from Cole Holmes
August 17th, 2026 02:57 PM
Thank you, Rienelle, for sharing your experience with Waterstone Mortgage. I'm glad to hear that I and my team were able to make the mortgage process clear and stress-free for you. It's great to know you felt supported throughout, from pre-approval...
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Love the open communication and how pleased my clients are with the service! Y'all are the best!
Reply from Cole Holmes
August 17th, 2026 03:11 PM
I'm grateful for your kind words, Melissa. It's wonderful to know that open communication and our service have met your clients' expectations. Thank you for trusting me with their needs!
House shopping can be stressful, however your team has made this a very easy experience from start to finish! It went very smoothly with a wonderful professional staff experience!
Reply from Cole Holmes
August 14th, 2026 08:47 PM
I'm pleased to hear that your house shopping experience went smoothly, Donna. It's great to know that you found the process easy and professional from start to finish. If you have any more feedback or questions, feel free to reach out!
The team was responsive to our many questions and closing and payments came ins less than estimated which was obviously great!
Reply from Cole Holmes
August 13th, 2026 03:21 PM
I'm happy to hear that the team's responsiveness and the quicker-than-expected closing were positive aspects of your experience, David. If you have any more questions or need assistance, please feel free to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions