Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Southlake, TX
Easy and fast to work with. Very knowledgeable and helped with any questions I had in regards to my mortgage.
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the review, Joel! We're so glad you had a positive experience working with our team. Don't be a stranger!
for
Cole was knowledgeable, helpful, and got our loan processed quickly. The process was simple. I would definitely use them again on our next mortgage need.
Reply from Owner
October 16th, 2020 12:00 AM
Thank you for taking the time to write this review, Zack. We have to agree, Cole is phenomenal and a very knowledgeable loan originator. We're glad you had a great time working with Cole and hope you are enjoying your home. Don't be a stranger....
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for
Southlake, TX
Seamless transaction. Cole made the refinancing of our home an easy process.
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review. Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Cole. We look forward to working with you again...
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for
Southlake, TX
The team at Waterstone are truly world-class! Quentin was able to pre-approve us the same day so we can put together an offer. Thanks to this, 30 days later, we have moved into our new home! He works after business hours and this was a true...
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Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review, Sergio. Exceptional service is what we strive to provide each and every one of our borrowers, throughout the loan process. It sounds like Quentin and his team delivered that and beyond. We...
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for
Seamless transaction. Cole made the refinancing of our home an easy process.
for
Southlake, TX
Southlake, TX has received a review with 5 star rating from Dan C
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, Dan.
for
Southlake, TX
I would highly recommend Waterstone Mortgage to everyone. Travis Howard and his team did everything they said they would do. They kept me informed with each step and told me what to expect and what I should do or not do during the process....
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Reply from Owner
January 8th, 2026 11:56 AM
Sandi, we appreciate you taking the time to write this review for Travis and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the home loan process. We hope you continue to...
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Travis Howard Team - Waterstone Mortgage Corporation
I would highly recommend Waterstone Mortgage to everyone. Travis Howard and his team did everything they said they would do. They kept me informed with each step and told me what to expect and what I should do or not do during the process....
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This team is amazing! The process from start to finish was very easy and streamlined. I highly recommend using Cole Holmes for any of your mortgage/refi situations.
Reply from Owner
September 22nd, 2020 12:00 AM
Thank you for taking the time to write this review, Josh. A fast and easy refinance is not possible without the help of a knowledgeable, professional loan originator like Cole and his team. We appreciate your feedback and hope you'll return...
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Cole came as a recommendation from my sister, Julie Bird. We took a leap of faith refinancing our mortgage, and it paid off. Cole and his team were attentive, diligent, and extremely professional through every aspect of the process. They helped...
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Reply from Owner
August 27th, 2020 12:00 AM
Can we just say we ❤️ your sister, Dan & Janie?! Thank you for taking the time to leave this wonderful review for Cole and his team. Making the mortgage loan process easy and stress-free for our customers is always one of our top priorities....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions