Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Cole, Karen and their team exceeded expectations at every turn. This refi was completely stress-free, and proceeded smoothly and actually quicker than we anticipated. Questions were addressed quickly and accurately and numbers were as promised...
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Reply from Owner
April 23rd, 2020 12:00 AM
Exceeding expectations and providing stellar customer service are always our top priorities, here at Waterstone Mortgage. We appreciate your recommendation and look forward to working with you again in the future.
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Southlake, TX
Our experience with Waterstone was simply amazing from beginning to the end!We appreciate their exceptional customer service and the ability to help us complete the process in a shorter period of time then normal because of our buyers desire...
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Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review, Tina. Exceptional service is what we strive to provide each and every one of our borrowers throughout the loan process. We're happy to hear Waterstone Mortgage was able to deliver that and...
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Worked with Cole and his team on my refinancing only a year after using him for my first mortgage. Very quick and easy process and exactly what I needed. Thanks again
Reply from Owner
April 17th, 2020 12:00 AM
Thank you for sharing the fantastic experience with us, James. We are happy to hear Cole continues to provide excellent service time and time again. Don't be a stranger!
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We had such a fantastic experience working with Cole Holmes and his team at Waterstone Mortgage. He is extremely efficient and made the entire process very easy for us. I truly appreciate their proactive communication and rapid responses. I...
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Reply from Owner
April 1st, 2020 12:00 AM
Thank you for sharing your fantastic experience with us. An efficient and knowledgeable team makes the process smooth and easy. We appreciate your recommendation and look forward to working with you again in the future. Thanks again!
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After going through the entire approval process for a construction loan, Cole stopped communicating completely. We were part of a townhome development and apparently he didn't want to give us a loan unless the other 3 homes also went with him....
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Cole Holmes team at Waterstone Mortgage is incredible. They are very knowledgeable and really care about your experience. I had a good rate (low 4%) already, but Cole was so diligently watching the market movement he was able to bring it down...
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Reply from Owner
February 10th, 2020 12:00 AM
Thank you for taking the time to write this raving review, Ezra. We agree, Cole and his team are incredible at helping their customers achieve their dream of home-ownership. It sounds like they provided you with superior customer service,throughout...
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Cole was the best lender I’ve worked with. He provided many loan options for the home we were buying and guided us towards the best option for our needs. He was very professional and relational and that made me feel like he had our best interest...
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Reply from Owner
January 22nd, 2020 12:00 AM
Thank you for this review. When a you work with a loan originator, who has your best needs in mind, the loan process becomes a breeze. We're glad Cole went above and beyond to get you the best loan for your needs. We hope you are enjoying your...
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Richard Kilfoil
Richard Kilfoil has received a review with 5 star rating from Shayla P
Reply from Owner
February 12th, 2022 01:09 AM
Thank you.
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Richard Kilfoil
Rich Kilfoil was my advocate when I encountered an issue with mortgage underwriting. But Rich knew the guidelines and was able to convince the appropriate people to get my loan approved. He has long experience and knows how to make things happen....
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Reply from Owner
February 12th, 2022 01:12 AM
Thank you.
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Richard Kilfoil
Rich was there to answer any of my questions at any time. Great guy really knows his stuff. Made the process easy.
Reply from Owner
February 12th, 2022 01:12 AM
Thank you.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions