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Southlake, TX in Southlake, TX

Southlake, TX

Southlake, TX
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
1%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • E
    Efren C
    Posted on November 21st, 2020 07:09 PM
    Hands down, Cole Holmes at Waterstone Mortgage and his team exceeded our expectations during our home buying journey. He and Karen were proactive, knowledgeable, and available to address our needs to ensure a successful close. Grateful to have...
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    Reply from Cole Holmes at Waterstone Mortgage ...
    November 24th, 2020 03:49 PM
    Thank you for this review, Efren. The team and I are glad we were able to beat your expectations. Don't be a stranger!
  • C
    Clay J
    Posted on November 18th, 2020 04:03 AM
    It is without hesitation that I reccomend Cole Holmes and the Waterstone Team for making our home purchase experience a pleasant one. From the outset, he was dedicated to getting us the best rate possible, and the team guided us patiently to...
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    Reply from Cole Holmes at Waterstone Mortgage ...
    November 19th, 2020 10:27 PM
    Thank you for sharing your experience and congrats on the new home, Clay! The team and I were thrilled we were able to provide you with a positive homebuying experience and were able to aid in a smooth close! We look forward to working with...
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  • J
    Jenks94
    Grapevine, TX
    Posted on November 17th, 2020 12:00 AM
    It is without hesitation that I reccomend Cole Holmes and the Waterstone Team for making our home purchase experience a pleasant one. From the outset, he was dedicated to getting us the best rate possible, and the team guided us patiently to...
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    Reply from Owner
    November 23rd, 2020 12:00 AM
    We are thrilled your homebuying experience went so well, thanks to Cole and the Waterstone Mortgage team! We also appreciate you taking the time to write this review. We hope you are enjoying your new home and look forward to working with you...
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    Southlake, TX
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    Jack M
    Posted on November 10th, 2020 04:26 AM
    I refinanced my home. Everything went smoothly. No problems. Would definitely use them again.
    Reply from Owner
    January 8th, 2026 11:56 AM
    Thanks for the review, Jack! We're glad to hear your refinance went smoothly. We hope to work with you again, should you have any future homebuying or refinancing needs.
  • for
    Travis Howard Team - Waterstone Mortgage Corporation
    3rd Party Review
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    Vinh L
    Keller, TX
    Posted on November 10th, 2020 12:00 AM
    Good teamwork.
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    Southlake, TX
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    Jan G
    Posted on November 9th, 2020 03:28 PM
    Karen Drinkwater was a terrific partner in our preparation.
    Reply from Owner
    January 8th, 2026 11:56 AM
    Thank you, Jan. We agree, Karen is terrific! We look forward to working with you in the future.
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    Southlake, TX
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    Nate R
    Posted on November 7th, 2020 05:42 PM
    Southlake, TX has received a review with 5 star rating from Nate R
    Reply from Owner
    January 8th, 2026 11:56 AM
    Thank you for the 5-star rating, Nate!
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    Travis Howard Team - Waterstone Mortgage Corporation
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    Bill A
    Colbert, WA
    Posted on November 5th, 2020 12:00 AM
    I was needing to purchase a property in Washington State and the people at Waterstone made it very easy. I had used Waterstone in 2018 to make a North Texas Purchase and it was just as easy to purchase out of state. We where able to close in...
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    Reply from Owner
    November 17th, 2020 12:00 AM
    Thank you for the 5-star rating and review, Bill! We're glad to hear you had a positive home loan experience with Travis and Waterstone Mortgage - for a second time! We look forward to serving your future home purchase and refinance needs!...
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  • J
    Jacqueline D
    Dallas, TX
    Posted on October 27th, 2020 12:00 AM
    Cole and Karen are the best. They were extremely helpful throughout the ENTIRE process. Great at explaining things and breaking down the steps. Definitely recommend Cole!
    Reply from Owner
    October 29th, 2020 12:00 AM
    Thank you for taking the time to write this review, Jackie. Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
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    Southlake, TX
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    Michael T
    Posted on October 24th, 2020 04:49 PM
    Quick and easy. Thank you for the great service!
    Reply from Owner
    January 8th, 2026 11:56 AM
    Thank you for leaving this 5-star rating and review, Michael. Being fast, accurate, and professional are some of the most important qualities a loan originator can have in the mortgage lending business. We hope you choose to work with Waterstone...
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions