

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying a home! Cole educated us and answered all of our questions. Karen’s communication skills are outstanding....
read more
Reply from Owner
January 30th, 2023 12:00 AM
Thank you for this review, Vanessa! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Cole and his team went above and beyond, providing...
read more
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying and refinancing a home! Cole educated us and answered all of our questions. Karen’s communication skills are...
read more
Travis and his team are top notch and were always available to help my wife and I through a refinance and a purchase of our vacation home. They were very communicative throughout the process and ensured that we knew what was happening. Would...
read more
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for taking the time to write this review, Casey! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
Travis and his team are top notch and were always available to help my wife and I through a refinance and a purchase of our vacation home. They were very communicative throughout the process and ensured that we knew what was happening. Would...
read more
This was my first time ever doing a big purchase like this and had no idea where to begin. Kimberly taught me some tips and guided me on my credit foundation. Broke it down into sections so I can understand and focus on the important things...
read more
Kimberly was very professional and knowledgeable. Had solutions for every roadblock we found. Always kept me well informed and was always ahead of the situation. Would definitely recommend.
Cole and his team are excellent: professional, timely, very hard-working to get us to the finish line. We won’t look anywhere else for our future mortgage needs.
Reply from Owner
December 19th, 2022 12:00 AM
Thank you for taking the time to write this review, Matt! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Cole's team is fantastic--the smoothest mortgage process we've ever done. He is kind, reachable, and professional. We won't choose anyone else for our future mortgage needs.
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for taking the time to write this review, Matthew! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Cole's team is fantastic--the smoothest mortgage process we've ever done. He is kind, reachable, and professional. We won't choose anyone else for our future mortgage needs.
Cole and Karen were great in securing a mortgage for our property. Cole monitored the market daily and got us a good rate in a volatile market while Karen was on top of the details and working with the title company to make it happen.
Reply from Owner
November 20th, 2024 12:00 AM
Thank you so much for the kind feedback - I appreciate you taking the time to do so :)
361–370 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions