Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
for
Southlake, TX
Diane and Levi we absolutely AWESOME! They were with us every step of the way and communicated with us through the entire process. They made this otherwise stressful process a breeze.
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for taking the time to write this review, Trevor! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Diane and her team.
for
Southlake, TX
All of the people I interacted with were great! Super friendly and knowledgeable. This team is very thorough. We had a bit of a delay in closing and the underwriting process was lengthy but overall I would recommend this group for your loan...
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Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this 5-star review, Jamie! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
for
Southlake, TX
Travis Howard and his team at Waterstone Mortgage did an amazing job getting us financed for our new home! Being self employed made it more detailed by the underwriter but Travis and his team made the process painless for us. They were always...
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Reply from Owner
January 8th, 2026 11:55 AM
Thank you for sharing, Mike! We're thrilled to hear everything went so smoothly with your homebuying with the help of Travis and his team. We hope to work with you again in the future.
for
Travis Howard Team - Waterstone Mortgage Corporation
Travis Howard and his team at Waterstone Mortgage did an amazing job getting us financed for our new home! Being self employed made it more detailed by the underwriter but Travis and his team made the process painless for us. They were always...
read more
for
Southlake, TX
Quentin Tate was very helpful and patient with getting us to the closing table on time. He kept me informed throughout the entire process, and most importantly, always answered the phone when I called. Superior customer service!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this glowing review, Brenda! We're ecstatic you had such a wonderful experience with Quentin. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Southlake, TX
Southlake, TX has received a review with 5 star rating from Rusby S
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for the 5-star rating, Rusby. Stay in touch.
for
Southlake, TX
Cole Holmes has been instrumental in helping us acquire all of our investment properties. We would not consider using anyone else; his professionalism, attention to detail and knowledge are what we value in helping us grow our portfolio.
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this glowing review, Mike! We're ecstatic you had such a wonderful experience with Cole. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Cole Holmes has been instrumental in helping us acquire all of our investment properties. We would not consider using anyone else; his professionalism, attention to detail and knowledge are what we value in helping us grow our portfolio.
for
Southlake, TX
Travis was really easy to get a hold of and make the process seamless for us! I will go back to Travis in the future for sure!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this glowing review, Deidre! We're ecstatic you had such a wonderful experience with Travis. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Travis Howard Team - Waterstone Mortgage Corporation
Travis was really easy to get a hold of and make the process seamless for us! I will go back to Travis in the future for sure!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions