Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Great experience, Cole was extremely helpful with the home purchasing progress!
for
Southlake, TX
We have worked with Diane and she is the best loan officer ever. She is extremely knowledgeable and explained everything related to mortgage and interest rates to us in a very detailed manner. It’s been an absolute pleasure to work with her....
read more
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this glowing review, Mariya! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Southlake, TX
If review is 100 star I would give travis and team. Sheli, Chelsea, and Travis is just fabulous. They work in my loan and they work very hard to close my loan on time. Whenever I called I got update about my loan. They are very professional...
read more
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for sharing, Zahedabanu! We're thrilled to hear everything went so smoothly with your loan with the help of Travis and his team. We hope to work with you again in the future.
for
Travis Howard Team - Waterstone Mortgage Corporation
If review is 100 star I would give travis and team. Sheli, Chelsea, and Travis is just fabulous. They work in my loan and they work very hard to close my loan on time. Whenever I called I got update about my loan. They are very professional...
read more
for
Richard Kilfoil
Richard is a consummate professional and an excellent loan officer. He is detailed, prompt , patient and listens to his client's needs which leads to a great lending experience. I recommend Rich for your mortgage lending needs, whether refinancing...
read more
Reply from Owner
March 24th, 2023 04:43 PM
Thank you Sir
for
Southlake, TX
Amazing experience with Waterstone Mortgage on our recent closing! I would highly recommend them. Great communication and follow through!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this 5-star review, Justin! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
for
Southlake, TX
Travis and Shelli were super helpful and efficient. It also did not suck talking to Shelli, as it has with other lenders. I’d definitely recommend!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for taking the time to write this review, Stefani! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
for
Travis Howard Team - Waterstone Mortgage Corporation
Travis and Shelli were super helpful and efficient. It also did not suck talking to Shelli, as it has with other lenders. I’d definitely recommend!
for
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying a home! Cole educated us and answered all of our questions. Karen’s communication skills are outstanding....
read more
Reply from Cole Holmes at Waterstone Mortgage ...
January 24th, 2023 07:37 AM
Thank you for your recommendation, Vanessa! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...
read more
for
Southlake, TX
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying and refinancing a home! Cole educated us and answered all of our questions. Karen’s communication skills are...
read more
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for sharing, Vanessa! We're thrilled to hear everything went so smoothly with your homebuying with the help of Cole and his team. We hope to work with you again in the future.
351–360 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions