Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Shirley Caldwell-Ross
My experience with Waterstone was exceptional! The Loan Originator was knowledgeable, courteous, and insightful. As a first time home buyer, she eased the stress of buying a home. Great service all around.
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A great experience! Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the...
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Reply from Cole Holmes at Waterstone Mortgage ...
April 24th, 2023 05:25 AM
Thank you for your recommendation, Nele! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in...
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for
Southlake, TX
Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the best solutions. He...
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Reply from Owner
January 8th, 2026 11:55 AM
Thank you for sharing, Nele! We're thrilled to hear everything went so smoothly with your homebuying with the help of Cole and his team. We hope to work with you again in the future.
for
Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the best solutions. He...
read more
for
Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the best solutions. He...
read more
Reply from Owner
April 26th, 2023 12:00 AM
Thank you for taking the time to write this review, Nele! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
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Southlake, TX
Has a great experience with the loan process, Diane is the best! Will definitely recommend!
Reply from Owner
January 8th, 2026 11:55 AM
We appreciate you taking the time to write this review, Trimatrik! We are happy to hear Diane turned your loan experience around, with her professional demeanor and expertise. We hope look forward to working with you again in the future.
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Southlake, TX
Shirley and her team were amazing! She answered all our questions quickly and she was very straightforward with us throughout this whole process. As first time home buyers we were blessed to have her share her knowledge with us. We even got...
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Reply from Owner
January 8th, 2026 11:55 AM
Thank you for this review, Erin! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Shirley and her team went above and beyond, providing...
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for
Shirley Caldwell-Ross
Shirley and her team were amazing! She answered all our questions quickly and she was very straightforward with us throughout this whole process. As first time home buyers we were blessed to have her share her knowledge with us. We even got...
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for
Southlake, TX
Great experience, Cole was extremely helpful with the home purchasing progress!
Reply from Owner
January 8th, 2026 11:55 AM
Thank you for the 5-star review, Zuly! We are glad to hear Cole helped make your homebuying process stress-free. He is an excellent loan originator. We hope you continue to work with him for all of your future mortgage or refinance needs.
for
Southlake, TX
Waterstone Mortgage will be always my lender! 💯 recommended! Karen is one of my favorites. She is always soo positive and encouraging during the purchase of my first home. If you are looking to buy, refinance…no need to look anywhere else....
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Reply from Owner
January 8th, 2026 11:55 AM
We appreciate you taking the time to write this review, Jackie! We are happy to hear Karen turned your first homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions