

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Travis was helpful and responsive. He communicated with us quickly and everything was easy to use! Would definitely recommend
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Hannah! We're ecstatic you had such a wonderful experience with Travis. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Travis was helpful and responsive. He communicated with us quickly and everything was easy to use! Would definitely recommend
Travis is VERY knowledgeable with loan information.. he is patient, is always looking for new/updated information that could benefit the borrower better, he is responsive, relatable, and kept me informed through the process! Will definitely...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Jennifer! We're ecstatic you had such a wonderful experience with Travis. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Travis is VERY knowledgeable with loan information.. he is patient, is always looking for new/updated information that could benefit the borrower better, he is responsive, relatable, and kept me informed through the process! Will definitely...
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Everything was clearly explained and detailed throughout the process. Highly recommend.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this 5-star review, Darice! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Great experience! Diane and Jordan did an awesome job. The entire process went very smoothly. They were always prompt and available. Highly recommend..
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Nihat! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Diane and her team.
Up-front amd fast service. Less than a month to finalize and close. I would recommend Travis and the Waterstone team 1000x over!!!
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star rating and review, Felix! We are glad that Travis and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
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Up-front amd fast service. Less than a month to finalize and close. I would recommend Travis and the Waterstone team 1000x over!!!
Working with Cole and his team was beyond an amazing experience! We had a very tight close to execute days before Christmas and he and Karen worked their butts off to make it happen. They were in constant communication every step of the way...
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Reply from Owner
January 8th, 2026 11:54 AM
Tameka, we appreciate you taking the time to write this review for Cole and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the homebuying process. We hope you continue to...
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Working with Cole and his team was beyond an amazing experience! We had a very tight close to execute days before Christmas and he and Karen worked their butts off to make it happen. They were in constant communication every step of the way...
read more
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions