

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Travis Howard is courteous and professional at all times. He works hard to make sure you are comfortable with the process and put us at ease. Whenever we had questions no matter the time he promptly returned our calls. I would highly recommend...
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Reply from Owner
April 12th, 2024 12:00 AM
Thank you for this glowing review, Shirley! We're ecstatic you had such a wonderful experience with Travis. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Travis Howard and his team are great to work with. Travis is very knowledgeable and explained the mortgage options in detail. He was available when needed and great to return our calls. This was not our first rodeo, but definitely the most...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for sharing, Donna! We're thrilled to hear everything went so smoothly with your mortgage process with the help of Travis and his team. We hope to work with you again in the future.
Travis Howard and his team are great to work with. Travis is very knowledgeable and explained the mortgage options in detail. He was available when needed and great to return our calls. This was not our first rodeo, but definitely the most...
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Some of the best loan programs. Travis and his team are excellent. They have the best loans and terms for rural loans that I was able to find. Travis and his team were able to get me to investment loan’s within about 3 months of each other....
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Reply from Travis Howard Team at Waterstone Mo...
April 5th, 2024 05:48 AM
Thank you for your recommendation, Neil! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or...
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We loved our experience with Waterstone while buying our first home! Shelli was extremely helpful and worked so hard to get us a home we love! She made sure we got the best loan possible! We couldn’t be happier!!
Reply from Owner
January 8th, 2026 11:54 AM
We appreciate you taking the time to write this review, Emily! We are happy to hear Shelli turned your first homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward...
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Diane Motz is extremely knowledgeable and friendly. As first time homebuyer, we had many questions and Diane took the time to answer them without being tired. She worked hard to find the best loan for us and worked with us through out the process....
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star review, Zakir! We are glad to hear Diane helped make your homebuying process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her...
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(Translated by Google) I had the opportunity to manage the mortgage process for my house with Waterstone Mortgage, and they achieved the desired result. I wholeheartedly recommend them. Mr. Eric, along with Shaun and Annette, formed a fantastic...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for sharing, Rubia! We're thrilled to hear everything went so smoothly with your home loan with the help of Eric and his team. We hope to work with you again in the future.
Travis and his team were very professional and kept me updated along the way with any information they needed. They were even helpful in accessing a billing statement I was not able to retrieve through my app and just made the process stress...
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Reply from Owner
March 22nd, 2024 12:00 AM
Thank you for taking the time to write this review, Alexandria! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
Ms. Shirley was a great lender to work with. She truly went above and beyond the call of duty. I would highly recommend her to anyone needing an outstanding lender. You're such a beautiful soul inside and out. May God continue to bless you...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Kena! We're ecstatic you had such a wonderful experience with Shirley. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Ms. Shirley was a great lender to work with. She truly went above and beyond the call of duty. I would highly recommend her to anyone needing an outstanding lender. You're such a beautiful soul inside and out. May God continue to bless you...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions