Southlake, TX

4.97

(766)

Mortgage

Mortgage Loan Officer

Contact Info

(682) 223-5868

Southlake, TX

https://www.waterstonemortgage.com/branches/keller-tx

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.97

(766)

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5 Star

98%

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Southlake, TX has received a review with 5 star rating from Pam Y

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for the 5-star rating, Pam.

"I had the pleasure of working with Diane Motz during the purchase of my home, and I am incredibly grateful for her expertise and support. She careful review of my financial details, clear communication throughout the process, and willingness...

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for sharing your wonderful experience with us, Saqib! It sounds like Diane was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Diane has to her customers....

Diane is a gem. She helped me close my home in a timely manner and she explained the whole process to me efficiently. She was really calm and patient. I shopped around with different lenders but Diane was the only who was responsive, efficent...

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for sharing your wonderful experience with us, Tanjim! It sounds like Diane was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Diane has to her customers....

Very easy to work with, and made sure to give us updates every step of the way. Really appreciated Cole and the team going above and beyond!

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for taking the time to write this review, Cliff! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.

Very easy to work with, and made sure to give us updates every step of the way. Really appreciated Cole and the team going above and beyond!

I want to thank everyone at Waterstone Mortgage! Everyone was always pleasant and they went above my expectations to make me satisfied! I love my home! After dealing with other mortgage companies, I thought all hope was gone and wanted to give...

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for this 5-star review, Pamela! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.

Exceptional experience working with Travis and his team on my mortgage. They made a typically stressful process go smoothly with great communication and accessibility. I will definitely be using them again and would recommend to anyone!

Reply from Owner

January 8th, 2026 11:54 AM

Thank you for taking the time to write this review, Shannon! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Travis and his team.

Kimberly and her team were such a big help in the process of buying our first home. They responded immediately with any questions we had and made sure to thoroughly explain everything. We are super grateful to have worked with Kimberly and...

Reply from Kimberly Beckum at Waterstone Mortg...

October 23rd, 2023 03:11 AM

Thank you for your recommendation, Kimberly! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep...

We have had a wonderful experience working with Waterstone. We worked with Diane and Jordan for our home loan and they are one of the most experienced people we have worked with. There were good communication throughout, they were proactive...

Reply from Owner

January 8th, 2026 11:55 AM

Thank you for sharing, Nabila! We're thrilled to hear everything went so smoothly with your home loan with the help of Diane and her team. We hope to work with you again in the future.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions