

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Cole and his team were amazing. I mainly worked with Karen and she kept me updated every step of the way. We will be using them from now on!
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Kyle! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Diane is so amazing at what she does! She works so hard! You can tell she is passionate about her work. She treats you like family! She is trustworthy and what she says is what you get! I will never work with another Lender! As a Realtor myself...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Cindy! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Cole and his team were amazing. I mainly worked with Karen and she kept me updated every step of the way. We will be using them from now on!
Y’all did a wonderful wonderful job very professional very open to helping and u truly have a good heart god people us and your presence for a reason. I would recommend this company and people to any. Appreciate everything Mrs Shirley and Mrs...
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Y’all did a wonderful wonderful job very professional very open to helping and u truly have a good heart god people us and your presence for a reason. I would recommend this company and people to any. Appreciate everything Mrs Shirley and Mrs...
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I recently had the pleasure of working with Mrs. Shirley Ross for my home mortgage, and I couldn't be happier with the experience and expertise. From the outset, Mrs. Shirley Ross demonstrated the utmost professionalism guiding me through every...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star review, Tony! We are glad to hear Shirley helped make your mortgage process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her...
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I recently had the pleasure of working with Mrs. Shirley Ross for my home mortgage, and I couldn't be happier with the experience and expertise. From the outset, Mrs. Shirley Ross demonstrated the utmost professionalism guiding me through every...
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Southlake, TX has received a review with 5 star rating from Mitch 4
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star rating, Mitch. Stay in touch.
Cole and his team do an excellent job making their clients feel important! From the beginning Cole did a great job presenting information to my wife and I to help us make the right decisions and then his team communicated with us on a weekly...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star rating and review, Bryce! We are glad that Cole and his team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying...
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Cole and his team do an excellent job making their clients feel important! From the beginning Cole did a great job presenting information to my wife and I to help us make the right decisions and then his team communicated with us on a weekly...
read more
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions