Southlake, TX's Cover Image
Southlake, TX in Southlake, TX

Southlake, TX

Southlake, TX
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Southlake, TX
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    K
    Kyle M
    Posted on April 27th, 2024 07:07 PM
    Cole and his team were amazing. I mainly worked with Karen and she kept me updated every step of the way. We will be using them from now on!
    Reply from Owner
    January 8th, 2026 11:54 AM
    Thank you for taking the time to write this review, Kyle! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
  • for
    Southlake, TX
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    Cindy Y
    Posted on April 27th, 2024 12:13 PM
    Diane is so amazing at what she does! She works so hard! You can tell she is passionate about her work. She treats you like family! She is trustworthy and what she says is what you get! I will never work with another Lender! As a Realtor myself...
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    Reply from Owner
    January 8th, 2026 11:54 AM
    Thank you for this glowing review, Cindy! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
  • K
    Kyle M
    Posted on April 27th, 2024 12:00 AM
    Cole and his team were amazing. I mainly worked with Karen and she kept me updated every step of the way. We will be using them from now on!
  • for
    Shirley Caldwell-Ross
    3rd Party Review
    A
    Adrian G
    Posted on April 19th, 2024 12:00 AM
    Y’all did a wonderful wonderful job very professional very open to helping and u truly have a good heart god people us and your presence for a reason. I would recommend this company and people to any. Appreciate everything Mrs Shirley and Mrs...
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  • for
    Shirley Caldwell-Ross
    3rd Party Review
    A
    Adrian G
    Keller, TX
    Posted on April 19th, 2024 12:00 AM
    Y’all did a wonderful wonderful job very professional very open to helping and u truly have a good heart god people us and your presence for a reason. I would recommend this company and people to any. Appreciate everything Mrs Shirley and Mrs...
    read more
  • for
    Southlake, TX
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    T
    Tony F
    Posted on April 17th, 2024 01:14 AM
    I recently had the pleasure of working with Mrs. Shirley Ross for my home mortgage, and I couldn't be happier with the experience and expertise. From the outset, Mrs. Shirley Ross demonstrated the utmost professionalism guiding me through every...
    read more
    Reply from Owner
    January 8th, 2026 11:54 AM
    Thank you for the 5-star review, Tony! We are glad to hear Shirley helped make your mortgage process stress-free. She is an excellent loan originator and always makes her clients' questions a priority. We hope you continue to work with her...
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  • for
    Shirley Caldwell-Ross
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    T
    Tony F
    Posted on April 16th, 2024 12:00 AM
    I recently had the pleasure of working with Mrs. Shirley Ross for my home mortgage, and I couldn't be happier with the experience and expertise. From the outset, Mrs. Shirley Ross demonstrated the utmost professionalism guiding me through every...
    read more
  • for
    Southlake, TX
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    M
    Mitch 4
    Posted on April 15th, 2024 01:06 PM
    Southlake, TX has received a review with 5 star rating from Mitch 4
    Reply from Owner
    January 8th, 2026 11:54 AM
    Thank you for the 5-star rating, Mitch. Stay in touch.
  • for
    Southlake, TX
    google
    B
    Bryce W
    Posted on April 10th, 2024 09:02 PM
    Cole and his team do an excellent job making their clients feel important! From the beginning Cole did a great job presenting information to my wife and I to help us make the right decisions and then his team communicated with us on a weekly...
    read more
    Reply from Owner
    January 8th, 2026 11:54 AM
    Thank you for the 5-star rating and review, Bryce! We are glad that Cole and his team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying...
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  • B
    Bryce W
    Posted on April 10th, 2024 12:00 AM
    Cole and his team do an excellent job making their clients feel important! From the beginning Cole did a great job presenting information to my wife and I to help us make the right decisions and then his team communicated with us on a weekly...
    read more
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions