Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Cole was recommended to us by a friend and we are so pleased they did. After moving to the US from the UK we needed an advisor who would talk us through all the steps and someone that we could trust. His communication was excellent as was his...
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Reply from Owner
June 26th, 2024 12:00 AM
Thank you for sharing, Gillian! We're thrilled to hear everything went so smoothly with your homebuying with the help of Cole and his team. We hope to work with you again in the future.
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Cole was great. He answered all my questions and steered me through the process. But the interaction with his team and the quick response to changes made my experience exceptional.
Reply from Owner
June 26th, 2024 12:00 AM
Thank you for taking the time to write this review, Stephen! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
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Working with Cole was a delight. His entire team is very response and very knowledgeable. My wife and I were very impressed with the entire process working with Cole and his team. We will definitely reach out again if we need to refinance or...
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Reply from Owner
June 26th, 2024 12:00 AM
Thank you for taking the time to write this review! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
for
Southlake, TX
Travis and his team are top notch! Very easy to work with, incredibly responsive, and took the time to help us understand the details as first time buyers. I’d recommend Waterstone, Travis, and his team (especially Chelsea Wiggins) to anybody...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Taylor! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
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Travis Howard Team - Waterstone Mortgage Corporation
Travis and his team are top notch! Very easy to work with, incredibly responsive, and took the time to help us understand the details as first time buyers. I’d recommend Waterstone, Travis, and his team (especially Chelsea Wiggins) to anybody...
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Southlake, TX
Cole and his team were very prompt, professional, and easy to work with. Would highly recommend working with them to get a mortgage.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Westen! Providing excellent customer service, throughout the mortgage process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
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Cole and his team were very prompt, professional, and easy to work with. Would highly recommend working with them to get a mortgage.
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Southlake, TX
Great to work with and made the process smooth
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this 5-star review, Mike! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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Southlake, TX
Diane was amazing to work with ! Couldn’t recommend her enough!
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Abbee! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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Shirley Caldwell-Ross
Thank you so much Shirley Caldwell Ross the experience with you was heaven sent. Your genuine attitude to provide knowledge about our life investment meant everything to us. We were able to call day or night with our questions being completely...
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Reply from Shirley Caldwell-Ross
May 6th, 2024 09:05 AM
Thank you for your recommendation, Niquee! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions