

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Cole Holmes with Waterstone Mortgage did an excellent job for me on securing a competitive interest rate and helping me achieve a quick closing!!! Would definitely go with him again for refinancing or purchasing another home. 😊
Reply from Owner
November 20th, 2024 12:00 AM
Thank you for the amazing, kind feedback, Liz - I sure do appreciate you!
Working with Cole and his team was great! We were constantly in the know of where we were in the application process. Their professionalism and attention to detail made our closing day smooth and flawless. I would work with Cole and his team...
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Reply from Owner
February 20th, 2025 12:00 AM
Sylvia, thank you so much for your kind words. Means the world to me😀
Thankful to be a part of y’all’s journey 🙏🙏🙏
Travis and his team did a good job handling our mortgage needs. They were responsive and available to help guide us through the lending process. I would recommend to family and friends.
Travis and his team did a good job handling our mortgage needs. They were responsive and available to help guide us through the lending process. I would recommend to family and friends.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Dustin! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
I had a very good experience working with diana. She was very responsive and kept me informed all the time. She went above and beyond while working with my home purchase. Thank you.
Reply from Owner
January 8th, 2026 11:54 AM
We appreciate you taking the time to write this review, Syed! We are happy to hear Diana turned your homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward to working...
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Cole and his team were amazing! Very professional, attentive, and answered all of our questions. Would definitely recommend him!!
Reply from Cole Holmes at Waterstone Mortgage ...
November 12th, 2024 05:30 PM
Thank you for your recommendation, Misti! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Southlake, TX has received a review with 5 star rating from Misti C
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star rating, Misti. Stay in touch.
I tried working with many other loan officers for our home refinance and nothing really worked out until I came across Richard! He understood our needs and helped us meet them with his service. He goes the extra mile to make sure there is no...
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Diane M. was awesome indeed! She explained me the total process nicely. She also provided me a good rate compare to the market. Overall she was really helpful.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Mohammed! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Very professional, courteous, knowledgeable, and they get back to you asap if you have questions. We'll definitely be using them again.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this 5-star review. Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions