

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
As first time home buyers, Travis and his team did an amazing job at walking us through the entire home buying process. Can’t recommend working with them enough!
Reply from Travis Howard
June 24th, 2025 04:36 PM
Thank you for the great review, Kendall. It was truly a pleasure helping you purchase your first home!
"Diane is an outstanding mortgage broker. Her diligence was unmatched, making the impossible happen when others likely would have failed. Highly recommended!"
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, James! We're ecstatic you had such a wonderful experience with Diane. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
We have had a great experience with Travis and his team.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Mike! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
We have had a great experience with Travis and his team.
Reply from Travis Howard
August 19th, 2025 03:18 PM
Thank you for the great review, Mike. Almost time for the next step of the plan.
My 100% truthful experience with Cole Holmes with Waterstone Mortgage (I get nothing in return for this except helping others navigate the difficult process of funding for a home - an exhausting and somewhat nerve racking process). Why choose...
read more
Reply from Owner
February 20th, 2025 12:00 AM
I appreciate YOU, David - thank you so much for your heartfelt words 🙏
Diana was amazing! Went above and beyond to help get my son and myself in a home. I now recommend her to everyone looking to purchase a home
Reply from Owner
January 8th, 2026 11:54 AM
We appreciate you taking the time to write this review, Payton! We are happy to hear Diana turned your homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward to working...
read more
All went smoothly and efficiently. We were able to close on the target date.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this 5-star review, Jacqueline! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Travis Howard you and your team exemplifies,EXCELLENCE! Thank you all for your professionalism, interest in answering my questions, for running a smooth process and for your genuine kindness and your time line to closing the deal on my refinance,...
read more
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this review, Caroline! We know how many questions pop up throughout the refinance process, that's why communication from an experienced loan originator is key. It sounds like Travis and his team went above and beyond, providing...
read more
Travis Howard you and your team exemplifies,EXCELLENCE! Thank you all for your professionalism, interest in answering my questions, for running a smooth process and for your genuine kindness and your time line to closing the deal on my refinance,...
read more
Reply from Travis Howard
August 19th, 2025 03:15 PM
WOW! Thank you for such a wonderful review, Caroline! It truly was a pleasure working with you and helping you with the refinance.
Absolute joy to work with. Very knowledgeable and helped us every step of the way being first time home buyers. 10/10. Would definitely recommend anybody who is buy a home
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this 5-star review, Matthew! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
191–200 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions