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Guild Mortgage - Katy in Katy, TX

Guild Mortgage - Katy, TX

Katy, TX
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Christina S
    Cypress, TX
    Posted on September 6th, 2025 02:20 PM
    Doug was very patient and helped us every step of the way and definitely knew his stuff! Couldn't have asked for a better loan officer! I swear he sent us so many estimates over the last few months and never gave us any grief was always there...
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    Reply from Doug Luza
    September 16th, 2025 02:21 PM
    Christina, thank you for your thoughtful review. I'm glad to know my patience and expertise were helpful throughout the process. It was my pleasure to provide you with the necessary estimates and assistance alongside your realtor. If you ever...
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  • N
    Nickolas S
    Richmond, TX
    Posted on August 31st, 2025 05:35 PM
    Doug was always responsive with us, with whatever we needed. Always helped us with any questions that we had. It made the process seem so easy even though there was alot to do.
    Reply from Doug Luza
    September 10th, 2025 05:35 PM
    Nickolas, I appreciate your kind words. I'm pleased to know that my responsiveness and assistance made the process feel manageable for you. If you have any further questions or need support in the future, I'm here to help.
  • A
    Anna D
    Richmond, TX
    Posted on August 31st, 2025 01:36 PM
    Doug made everything so easy. Our process was so easy and hassle free.
    Reply from Doug Luza
    September 10th, 2025 01:36 PM
    Anna, I'm pleased to hear that you found the process straightforward and hassle-free. Making things easier for my clients is always a priority. If you have any future needs or questions, I'm here to assist.
  • K
    Kenneth N
    Posted on July 19th, 2025 04:12 PM
    Guild Mortgage - Doug Luza has received a review with 5 star rating from Kenneth N
  • K
    Kenneth N
    Cypress, TX
    Posted on July 19th, 2025 04:12 PM
    Prompt Customer Service, Exceeded expectation, superior to competitors and when there was an issue there were several paths to a swift resolution.
    Reply from Doug Luza
    July 29th, 2025 04:14 PM
    Kenneth, I appreciate your generous feedback. It's wonderful to hear that the service exceeded your expectations and that you found our approach effective even when challenges arose. My goal is always to provide prompt solutions and ensure...
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  • C
    CHAINZ 1
    Posted on July 18th, 2025 06:32 AM
    Great experience with the guild team other lenders give up way too easily while guild handles business I could believe how painless and easy it was to work with them!
  • K
    Kevin H
    Wharton, TX
    Posted on July 18th, 2025 06:30 AM
    Doug clearly had years of experience when I spoke with him the first time after dealing with other lenders , I could tell right away he was a veteran in his field and that my experience with guild would be seamless and it really was Doug always...
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    Reply from Doug Luza
    July 28th, 2025 06:32 AM
    Kevin, thank you so much for your thoughtful review. I'm truly glad to hear that my experience and approach stood out to you from the start. It means a lot to know that the process felt seamless and that I could contribute to such an important...
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  • A
    Angella P
    Cypress, TX
    Posted on July 11th, 2025 09:01 PM
    Guild team was very patient with me and made sure all of my needs were met. From the beginning to the end of process they very responsive and answered all of my questions quickly and clearly. Doug and Jeff truly care about their clients and...
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    Reply from Doug Luza
    July 21st, 2025 09:02 PM
    Angella, thank you so much for your thoughtful review. I'm glad to hear that you felt supported and that all of your questions were answered promptly and clearly throughout the process. It's important to me to meet my clients' needs with care...
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  • D
    David H
    Posted on July 3rd, 2025 04:16 PM
    Doug turned our home loan journey into an exhilarating adventure! He made the entire process a breeze and got everything done at lightning speed. What a fantastic experience!
  • D
    David H
    Fulshear, TX
    Posted on July 3rd, 2025 04:13 PM
    guoDDoug was absolutely incredible! He tackled everything with lightning speed, making the whole experience a breeze. My wife and I felt completely stress-free the entire time we worked with him. It was a thrill to see everything come together...
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    Reply from Doug Luza
    July 13th, 2025 04:14 PM
    Thank you, David, for your kind words. I'm pleased to know that you and your wife had a stress-free experience. It's important to me that everything feels seamless for my clients, and I'm glad I could make that happen for you. If there's anything...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Financial Services

    Year Started

    2025

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1618658
    Disclaimer
    We are licensed to do business in the states of Texas, Florida and Oklahoma.