Guild Mortgage - Katy, TX
Katy, TX
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5:30 PM
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM(Open now)
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Reviews from Web
Great
Great Team ! Working together to get everything done
Reply from Doug Luza
January 6th, 2026 09:37 PM
Alejandro, I appreciate your feedback about the teamwork involved in getting everything done. It's important to me that you experienced a collaborative process. If there's anything more I can assist you with, please feel free to let me know....
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I was poorly informed through the entire process. Several times I was told things that were incorrect. Doug actually only reached out to me once and then never followed up with the information needed. The lack of communication almost delayed...
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Reply from Doug Luza
December 29th, 2025 08:36 PM
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your experience did not meet expectations, especially on your first home purchase, which should be an exciting and well supported milestone.
Clear and consistent...
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Doug & his team were committed to helping every step of the way
Reply from Doug Luza
November 24th, 2025 04:15 PM
Alexandria, thank you for recognizing the commitment of my team and me in guiding you through the process. It's important to me that you felt supported at every step. Should you need any further assistance, feel free to reach out.
Guild Mortgage - Doug Luza has received a review with 5 star rating from Zac B
Doug and his team understood our situation and worked hard to get us an early closing date that worked best for us. They ate team players and I would work with them agian.
Reply from Doug Luza
November 24th, 2025 01:41 PM
Zachary, I appreciate your feedback and am glad that my team and I could help secure an early closing date that fit your needs. It's rewarding to know you found our teamwork effective, and I'll be here should you decide to work together again...
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Doug, pushed the file through so we could close on time!
Doug, Leo, and Megan are absolutely amazing. They made my home buying experience so easy.
Thank you everybody! Yall made my home buying experience amazing!
Reply from Doug Luza
November 18th, 2025 02:28 PM
Lauren, I'm grateful for your kind words. It's wonderful to know that your home buying experience was positive. If you ever need anything else in the future, please don't hesitate to reach out.
Always a pleasure working with someone so diligent and professional as Doug.
Reply from Doug Luza
October 27th, 2025 05:35 PM
Eduardo, it's great to hear that you valued the diligence and professionalism in our work together. I'm pleased to have made the process a positive experience for you. If there's ever anything else I can do to assist, feel free to reach out....
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2025
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1618658
Disclaimer
We are licensed to do business in the states of Texas, Florida and Oklahoma.