Guild Mortgage - Doug Luza
Branch Manager | NMLS# 311377
Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
⭐⭐⭐⭐⭐If I could give Doug Luza 10 stars, I absolutely would! From beginning to end, Doug was amazing. He made what could have been an incredibly stressful process feel easy, and most importantly, he got it DONE when others couldn’t.Doug is...
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Doug is a man if his word. He was awesom.
Response time
Some of the team involved didn't always stay on top of the tasks needing to be completed in a timely manner. And sthe was a lapse in communicating that some specific documentation would be required. I chose okay because you only had 3 options....
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Reply from Doug Luza
October 6th, 2026 06:40 PM
Juanita, I appreciate your feedback and am glad to hear that you found the service to be good overall. I'm sorry for any lapses in communication and timeliness from the team at Guild Mortgage. Please feel free to reach out directly so I can...
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Guild Mortgage - Doug Luza has received a review with 5 star rating from Jose H
Doug was great throughout the process. Communication is very important and Doug made sure to keep us updated with the process.
Reply from Doug Luza
October 5th, 2026 03:00 PM
Jose, I'm pleased to know that you felt well-informed and supported throughout the process with me at Guild Mortgage. Keeping open lines of communication is something I prioritize, and I'm glad it made a positive impact on your experience.
Doug and Leo were amazing!!
Reply from Doug Luza
October 2nd, 2026 01:03 PM
Kenneth, I'm happy to hear that you found both Leo and me great during your experience with Guild Mortgage. It was our pleasure to assist you!
From the moment I contacted Doug about my situation he jumped right in and made things happen. Doug provided advice before I was ready to go with Guild. Once decided he was on it. The whole team kept me informed and completed tasks quickly....
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Reply from Doug Luza
September 3rd, 2026 05:46 PM
Shanique, I'm grateful to hear that you felt supported from the very start of your journey with me and my team at Guild Mortgage. Providing timely advice and keeping you informed throughout the process is important to me. It's wonderful to...
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(Translated by Google) Excellent communication and help at all times. Very professional and friendly. Excellent service! 👏👏(Original)Excelente comunicación y ayuda en todo momento .muy profesionales y amables Excelente servicio 👏👏
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Excelente comunicación y ayuda en todo momento .muy profesionales y amables Excelente servicio
Reply from Doug Luza
August 17th, 2026 04:02 PM
Helen, me alegra saber que encontraste la comunicación y el servicio tan excelentes. Me esfuerzo por brindar una experiencia profesional y amable en cada paso del proceso. Gracias por tus amables palabras.
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About
Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 311377
Disclaimer
I am authorized to do business in the states of Florida, Oklahoma and Texas.; NMLS ID: 311377; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.