First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Great partner to work with! Mark was fast, efficient, and easy!
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Mark has overall great customer service. After we had a not so pleasant experience with our previous lender, Mark & First Federal Bank turned out frowns upside down. No issues in the process what so ever. It felt too good to be true, but it...
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Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that your experience with First Federal Bank and our team, including Jamie, was so positive. It's wonderful that we could turn things around for you after your previous experience and provide smooth and efficient service....
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Smooth process always!
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Mark was great at communicating any updates throughout the entire loan approval process, providing education on the loan product, and he even showed up to closing! I would definitely work with Mark again.
was fast and reliable
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that you found the service fast and reliable, Sixto. It was a pleasure assisting you, and I appreciate your feedback.
Casey was very knowledgeable and was on top of everything that was happening,
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm pleased to hear that you found my assistance knowledgeable and proactive. It was a pleasure working with you, and I appreciate your feedback.
Casey was outstanding in working with us. He was prompt, always available and on top of every detail. It's so rare to find someone that cares about what you're going through as much as you do and Casey is that guy! Honestly he made the process...
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm thrilled to hear that your experience was outstanding and that I could be of assistance throughout the process. Your kind words about my dedication and efficiency mean a lot. Thank you for recommending me and the team. It was a pleasure...
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The overall communication. They were patient and took their time with us. They made sure that we were comfortble and satisfied with the service.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that the communication and service met your expectations. It was a pleasure assisting you, Raheem, and ensuring your comfort and satisfaction throughout the process. Thank you for your positive feedback.
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See my prior comments on how great Betsy handled this!!
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm delighted to hear that you were pleased with how I handled your situation. Thank you for your continued trust and positive feedback. If you have any more questions or need further assistance, feel free to reach out.
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it's was easy and idiot proof for a first time buyer
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.