First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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All the help
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm pleased to know that you found the assistance helpful. If there's anything more I can do for you, please feel free to reach out.
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Betsy's assistance during the process
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm glad to hear that my assistance was helpful during the process. It was a pleasure working with you, Alberto. Thank you for your positive feedback.
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Mark was very reachable and answered all and any questions I had. It made the process very simple.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that you found the process simple and that I was able to address all your questions effectively. It was a pleasure assisting you, Michael. Thank you for your kind feedback.
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Stan was great and helped the buyer understand the process. The rest of the team was not so impressive. Also, not impressed with the service of Watson Title.
Casey kept me informed all the way through the process and everytime I called he picked the phone up.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm glad to hear that you felt well-informed throughout the process and that I was able to assist you promptly. It was a pleasure working with you, and I appreciate your positive feedback.
Mike did a great job communicating with me and my client; Handled issues that came up & ensured we were able to Close as planned; Much appreciated!
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Reply from Juley Henry
September 11th, 2026 11:10 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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Communication was amazing. The approval process was different than it was 15 years ago, but I feel that my information was much more secure doing it through the portal. Betsy kept us on top of getting things done so we could get final loan...
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Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm thrilled to hear that you had a positive experience with the communication and the updated approval process. Ensuring the security of your information is a top priority, and I'm glad the portal provided you with that confidence. It was...
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No delays great cus service
All went very smoothly :)
331–340 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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