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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
  • C
    Claribal S
    Jacksonville, FL
    Posted on January 5th, 2026 07:55 PM
    Great and fast communication.
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    I'm glad to hear that you appreciated the communication, Claribal. I'm always here to assist if you need anything else or have further questions.
  • J
    James D A
    Jacksonville, FL
    Posted on January 5th, 2026 06:24 PM
    Casey made the process easy and simple, very satisfied customer!
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    I'm glad to hear that you found the process easy and straightforward, James. Ensuring a smooth experience is always my goal. If you need any further assistance or have questions in the future, feel free to get in touch.
  • K
    Kenzie S D
    Jacksonville, FL
    Posted on January 3rd, 2026 04:53 PM
    They are so helpful
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    Thanks for your feedback. I'm pleased to know that you found the assistance helpful. If there's anything else I can assist you with, please don't hesitate to reach out.
  • A
    Ammar B
    Jacksonville, FL
    Posted on January 2nd, 2026 01:51 PM
    What made you all great was that everything was explained to me exactly to the detail, and the process was very easy
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    It's great to know that the detailed explanations and the ease of the process made a positive impact on your experience, Ammar. If you have any further questions or need additional assistance in the future, I'm here to help.
  • C
    Cassandra B
    Jacksonville, FL
    Posted on January 1st, 2026 02:17 PM
    Casey's communication line was open and always timely. He kept myself and my buyer aware of the process .
  • L
    Lorne A V
    Orange Park, FL
    Posted on December 31st, 2025 01:54 PM
    Betsy was super helpful.
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    Thank you for your review, Lorne. I'm glad to hear that I could be helpful to you. If you have any further questions or need additional assistance, please don't hesitate to reach out.
  • A
    Andrew P
    Deltona, FL
    Posted on December 28th, 2025 12:53 AM
    agent was knowledgeable and helpful, let us know how the process would work and how it woud happen, then it happened.
    Reply from Michael Argula
    September 11th, 2026 11:10 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • S
    Santo K C
    Elkton, FL
    Posted on December 26th, 2025 02:05 PM
    Juley was so on top of all the details and was able to maximize our seller credit and reduce our interest rate not once but twice! And involved in the entire process and always updated us every step of the way!
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    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    I appreciate your feedback, Santo. I'm glad I could assist in optimizing the seller credit and reducing your interest rate. Keeping you informed throughout the entire process is something I value. If you have any more questions or need further...
    read more
  • Encompass
    N
    Neil A
    Middleburg, FL
    Posted on December 25th, 2025 02:24 PM
    With Stan being part of our team, we didn't have to worry about the lender's side of things
  • T
    Thomas G
    Clermont, FL
    Posted on December 23rd, 2025 08:15 PM
    Melanie was a professional in every step of the way through the process. Her knowledge of the loan process made it easy for us to understand. With due diligence we were able to process our banking and Real estate in a timely manner, in order...
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    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    I'm pleased to hear that my guidance through the loan process was helpful for you, Thomas. It's important to me that everything proceeded smoothly and timely to meet your closing date. If you have any more questions or need assistance in the...
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.