
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Great and fast communication.
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm glad to hear that you appreciated the communication, Claribal. I'm always here to assist if you need anything else or have further questions.
Casey made the process easy and simple, very satisfied customer!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm glad to hear that you found the process easy and straightforward, James. Ensuring a smooth experience is always my goal. If you need any further assistance or have questions in the future, feel free to get in touch.
They are so helpful
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thanks for your feedback. I'm pleased to know that you found the assistance helpful. If there's anything else I can assist you with, please don't hesitate to reach out.
What made you all great was that everything was explained to me exactly to the detail, and the process was very easy
Reply from Juley Henry
September 11th, 2026 11:10 PM
It's great to know that the detailed explanations and the ease of the process made a positive impact on your experience, Ammar. If you have any further questions or need additional assistance in the future, I'm here to help.
Casey's communication line was open and always timely. He kept myself and my buyer aware of the process .
Betsy was super helpful.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for your review, Lorne. I'm glad to hear that I could be helpful to you. If you have any further questions or need additional assistance, please don't hesitate to reach out.
agent was knowledgeable and helpful, let us know how the process would work and how it woud happen, then it happened.
Reply from Michael Argula
September 11th, 2026 11:10 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Juley was so on top of all the details and was able to maximize our seller credit and reduce our interest rate not once but twice! And involved in the entire process and always updated us every step of the way!
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Reply from Juley Henry
September 11th, 2026 11:10 PM
I appreciate your feedback, Santo. I'm glad I could assist in optimizing the seller credit and reducing your interest rate. Keeping you informed throughout the entire process is something I value. If you have any more questions or need further...
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With Stan being part of our team, we didn't have to worry about the lender's side of things
Melanie was a professional in every step of the way through the process. Her knowledge of the loan process made it easy for us to understand. With due diligence we were able to process our banking and Real estate in a timely manner, in order...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm pleased to hear that my guidance through the loan process was helpful for you, Thomas. It's important to me that everything proceeded smoothly and timely to meet your closing date. If you have any more questions or need assistance in the...
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.