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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(904) 645-7111
Jacksonville, FL
https://www.ffbf.com
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
  • for
    Casey Sorensen
    Encompass
    C
    Cynthia M D
    St Augustine, FL
    Posted on February 10th, 2026 12:29 PM
    Professional, knowledgeable and personable. I was prepared and gave Casey all the documents and information he needed to make the whole process go smoothly.
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    Thank you for highlighting your experiences, Cynthia. I'm pleased to hear that providing the necessary information made a smooth process possible. If there's anything more I can assist with, feel free to reach out at any time.
  • for
    Juley Henry
    Encompass
    M
    Mark P S
    Jacksonville, FL
    Posted on February 7th, 2026 03:04 AM
    juley was truly great. consummate professional, organized and always prepared. nothing was missed. quite smooth and flawless. would absolutely recommend her to others and if/when refinancing is timely. thnx m
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    I’m pleased to hear such positive feedback, Mark. Your recognition of my professionalism and organization is valued, and I’m glad the process went smoothly for you. Should you decide to refinance in the future or need further assistance, I’m...
    read more
  • for
    Betsy Gordon
    Encompass
    G
    George E
    Jacksonville, FL
    Posted on January 29th, 2026 03:37 PM
    Betsy is very knowledgeable which can help out when issues come up. She knows how to pivot when challegenes come up to keep the transaction running smoothl. Her customer relation skills are excellent. She is a real asset for the agents in Our...
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  • for
    Juley Henry
    Encompass
    W
    William D I
    Jacksonville, FL
    Posted on January 19th, 2026 03:49 PM
    Over all Juley was very communicative and understanding of my sellers quirks that made the transaction less than pleasant at all times but her and her team were always able to accommodate.
  • for
    Mark Meacham
    Encompass
    A
    Angela F
    SAINT AUGUSTINE, FL
    Posted on January 16th, 2026 04:38 PM
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    Reply from Mark Meacham
    September 11th, 2026 11:09 PM
    Angela, it seems like there may have been an error in the review text. If there's anything specific you would like to share about your experience, I would be interested to hear more. Feel free to reach out directly if there's anything you'd...
    read more
  • for
    Juley Henry
    Encompass
    J
    Jesse W O
    Jacksonville, FL
    Posted on January 16th, 2026 03:04 PM
    Juley is the only one i I call when it comes to buting buying houses. I will continue to work wothbher and first federal in the future
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    Thank you for your kind words, Jesse. It's great to know that you trust me and First Federal Bank with your home buying needs. I'm here whenever you need assistance, and I look forward to working with you again in the future.
  • for
    Casey Sorensen
    Encompass
    K
    Kristen B
    Middleburg, FL
    Posted on January 15th, 2026 04:01 PM
    Awesome communication throughout. A lender that shows up to the closing table is rare and appreciated. Shows solidarity and ensures to the customer that they had a great team working together to get them to the closing table.
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  • for
    Michael Argula
    Encompass
    K
    Kenneth W M
    Orlando, FL
    Posted on January 9th, 2026 12:07 PM
    kept in contact with us every day. Communication was great. I would definitely use them again. Thank you Ken Murray.
    Reply from Michael Argula
    September 11th, 2026 11:10 PM
    I'm grateful for your kind words, Kenneth. Keeping in touch regularly is important to me, and I'm pleased to hear that the communication met your expectations. Should you need further assistance in the future, please don't hesitate to reach...
    read more
  • for
    Casey Sorensen
    Encompass
    R
    Randy L H
    Jacksonville, FL
    Posted on January 8th, 2026 02:05 PM
    Your pleasantries and professionalism
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • for
    Michael Argula
    Encompass
    L
    Leah J M
    Orlando, FL
    Posted on January 6th, 2026 02:06 PM
    Quick response time. Very professional and knowledgeable. Answered all our questions. Everything was very smooth. Thank you.
    Reply from Michael Argula
    September 11th, 2026 11:10 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
    • 161–170 of 1977
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.