First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Betsy made the entire process quick, easy, & painless
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
It's great to hear that the process was quick and easy for you, Ryan. I'm pleased that I could contribute to a seamless experience. If you have any further questions or need assistance in the future, don't hesitate to reach out.
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Juley was always a call or text away. She helped me through doubts and and concerns and provided incredible guidance and advice. Absolutely one of the on the team helping in my home buying process. She made the overwhelming process of buying...
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Reply from Juley Henry
September 11th, 2026 11:10 PM
Jonathan, I'm grateful for your thoughtful feedback. It's important to me to be available and supportive throughout the home buying process. I'm pleased to have been part of your journey and to hear that my guidance made a positive impact....
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Michael Argula was so incredibly helpful, patient, and kind throughout the entire process, from our first phone conversation to explaining each step to answering all of my questions.
Reply from Michael Argula
September 11th, 2026 11:10 PM
Ryan, it's great to hear that you felt supported and informed throughout the process. I aim to provide clear guidance and answer any questions along the way, so I'm glad to know that was your experience. If you ever need more help or have further...
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Casey communicated with us very well throughout the process. Everything he needed to get the process going was easy to follow and gave all the information to us .
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I appreciate your feedback, John. It's important to me that communication is clear and that the process is straightforward for you. If you ever have more questions or need further assistance, please don't hesitate to reach out.
Melanie Thomas
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
Danny, thank you for taking the time to leave a review. I'm happy to know you had a positive experience. If you ever have questions or need assistance in the future, feel free to reach out.
Cadey is professional, knowledgeable, articulate, and personable. He gets the job done quickly!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm grateful for your kind words and the recognition, Cynthia. Ensuring that the job gets done efficiently while maintaining professionalism is always my priority. If there's anything else you need assistance with, please don't hesitate to...
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It was s pleasure working with Casey on behalf of my buyers, and the experience was outstanding from start to finish. Communication was clear, timely, and professional. Casey ensured everything stayed on track for a smooth closing. My clients...
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In today's world, it is increasingly uncommon to experience both effective communication and excellent customer service. Casey stands out by consistently providing both. This commitment ensures that interactions are clear and responsive, meeting...
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Casey is fanatastic. I have been doing business with him for several years. His customer service is the best. He is a great communicator.
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Betsy was very responsive to all inquiries. She returned phone calls and emails in a very timely manor and was always very cordial.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for sharing your experience, Braden. I'm glad that my responsiveness met your expectations and that you found our communication cordial. If you have further questions or need assistance in the future, feel free to contact me.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.