

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Ruoff Mortgage - Jackson has received a review with 5 star rating from Shawn
Reply from Owner
July 23rd, 2023 12:00 AM
Hi, Shawn. We appreciate the rating and are glad we could provide you with a positive experience!
Very fast and helpful. Only reason a four and not a five is loan was sold before the ink was dry on the paperwork.
Reply from Owner
July 24th, 2023 12:40 PM
Hello Brent. Thank you for taking the time to share your feedback. Borrower satisfaction is a top priority at Ruoff and it sounds like overall you had a positive experience working us. While we would prefer to be your mortgage servicing provider,...
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Dave is great!!! Walked me through everything and was extremely patient and truly cared about us couldn't ask for better customer service! Hands down best in the business.
Dave did an excellent job keeping me informed on what was going on in the loan process and what steps needed to be completed next to keep the process moving smoothly. Everything was done in a timely manner and very organized at the time of...
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Kim was helpful and awesome all around
Reply from Kim McClurg
July 10th, 2023 03:28 PM
Thank you for the 5-star review, Adam! I'm so happy to hear that you had a great experience with Ruoff Mortgage. It's been a pleasure working with you.
Easy communication on what was needed. Very friendly and knowledgeable
The whole process was simple and smooth with Dave. He was quick to answer any questions that we had. We would highly recommend!
Fast closing was great. Just don’t like that our loan has been sold off already to another lender.
Reply from Kim Connors | NMLS# 770970 | Ruoff ...
September 11th, 2023 09:34 PM
Thank you for your feedback, Brent. We're glad to hear that you appreciated the fast closing. However, we understand your concerns about your loan being sold. This is a common practice in the mortgage industry to free up funds and provide more...
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Thank you!
Dave is amazing!!! U cannot go wrong by chosing Ruoff Mortgage. I had the best experience. He works hard to get ot done. So glad I choose this company. I would do it again in a heartbeat.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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