

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Everything Kim Connor's was great
Reply from Kim Connors, Ruoff Mortgage
May 14th, 2026 11:43 PM
Austin, I'm glad to hear you had a great experience. If there's anything else I can do for you, please let me know.
I thought the interest r*** for 15 year at 6.375 was very high
From the beginning Kim told me to call or text her anytime with any questions I had. And she kept that promise. No matter how silly I thought the question was she answered quickly and happily. She was always keeping me updated and telling me...
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Reply from Owner
May 12th, 2026 08:47 PM
Jeremy, I appreciate your thoughtful review. It's good to know that I could make the home buying process easier for you and that you felt comfortable reaching out with any questions. If you ever need further assistance, don't hesitate to contact...
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From the very beginning, Kim told me to call or text her any time with any questions I had and she kept up on her promise . No matter how silly I thought the question was she answered it quickly and happily . She also kept me informed pretty...
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Reply from Kim Connors, Ruoff Mortgage
May 1st, 2026 07:26 PM
Jeremy, I appreciate your kind words and am glad to hear that you felt comfortable reaching out with your questions. Keeping you informed throughout the process is important to me, and I'm happy to know it made a positive impact. If you ever...
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Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Chris L
Reply from Owner
May 11th, 2026 04:04 PM
Chris, thank you for the 5-star rating! I'm glad to know you had a positive experience with Ruoff Mortgage.
Dave and his team were patient and informative! Which goes a long way with a first time home buyer like myself.
Reply from Dave Leightner
May 11th, 2026 06:09 PM
Christopher, I'm happy to know that my team and I could provide the patience and information you needed as a first-time home buyer. Supporting clients through this important journey is something I truly value. If you have any more questions...
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David is amazing at his job he was super patient and understanding of my finances and situatio. He made sure I became a homeowner as promised!!
Reply from Dave Leightner
May 8th, 2026 05:43 PM
Alisa, I'm pleased to hear that my patience and understanding of your financial situation helped you achieve your goal of becoming a homeowner. It's important to me to support my clients in every way possible, and I'm grateful to have been...
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Very transparent and honest .
Reply from Kim Connors, Ruoff Mortgage
April 28th, 2026 05:07 PM
Logan, I appreciate your recognition of my transparency and honesty. If there's anything more you'd like to discuss or need assistance with, please feel free to reach out.
Loan officer Parker McAndrews is a math wizard and a genuinely kind, thoughtful, and informative person to work with. He demystified the home buying process for us, was extremely communicative, and made the process (and even the math) easier...
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Reply from Owner
April 21st, 2026 08:21 PM
Thank you for the wonderful feedback! We’re so glad to hear Parker helped demystify the homebuying process and kept everything clear and well communicated along the way. His attention to detail and commitment to his clients are qualities we...
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Parker was a truly excellent loan officer. He thoroughly explained the process to me every step of the way, went into the math of things and made that math easy to follow, and answered all of our questions. He was communicative and responded...
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Reply from Parker McAndrews, Ruoff Mortgage
April 21st, 2026 04:32 PM
Thank you so much, Gideon! I appreciate how great you were to work with, too! You were so on top of getting every document we asked for and were such a pleasure to chat with. Please reach out if you ever have any questions for yourself, or...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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